Guidance

Soft Drinks Industry Levy — service availability and issues

Updated 18 September 2025

Service availability

Full service available.

If you’re trying to create, sign in or reset your user ID or password, check for known problems with Government Gateway.

Sign in to Soft Drinks Industry Levy service online.

Planned downtime

Sunday 28 September 2025 8:15am to 10pm

Due to scheduled maintenance, you will be unable to access our online service from 8:15am to 10pm on Sunday 28 September 2025.

We apologise for any inconvenience this may cause.

Service issues

None.

Other services

Check availability and issues for other services.