Guidance

Suspension and termination of benefits: staff guide

Guidance for DWP staff who suspend or terminate payment of benefit or defer a decision on a benefit claim.

• From: Department for Work and Pensions
• Published: 1 April 2010
• Last updated: 27 April 2015 — See all updates

Documents

Suspension and termination guide

HTML

Suspension and termination guide

Ref: DWP-STG

PDF, 233 KB, 78 pages

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Form SUSP1: Decision to terminate benefit

PDF, 167 KB, 1 page

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Details

This guidance is for staff who suspend or terminate payment of benefit or stay (defer) a decision on a benefit claim. A decision may be stayed if it involves a point of law being challenged in the courts in another case.

Why we publish this guide

We publish this guide to help people understand how we make decisions.

Published 1 April 2010
Last updated 27 April 2015 + show all updates

1. 27 April 2015

   Added text in paragraph 2200: It is recommended that the suspension is looked at again after a maximum of 1 month by a different decision maker to determine if the suspension can be lifted.

2. 1 April 2010

   First published.