Guidance

The Agricultural Supply Chain Adjudicator (ASCA): making a complaint

How to make a complaint to the Agricultural Supply Chain Adjudicator

Documents

ASCA complaint referral form

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email defra.helpline@defra.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Additional Guidance for the Fair Dealing Obligations (Milk) Regulations 2024

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email defra.helpline@defra.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Statutory Guidance for the Fair Dealing Obligations (Milk) Regulations 2024

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email defra.helpline@defra.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

The Agricultural Supply Chain Adjudicator (ASCA) enforces the Fair Dealings Obligations (Milk) Regulations 2024 (FDOM24) on behalf of the Secretary of State for Defra.

The Regulations will apply to all new contracts made for the purchase of milk from a producer from 9th July 2024. There will be a transition period of 12 months for existing agreements, after which all such contracts will need to be compliant with the Regulations by 9 July 2025. 

This guidance will help producers understand FDOM24, and make complaints.

Published 8 July 2024