Research and analysis

The customer journey to initial teacher training (ITT)

This study builds on research to understand why potential teacher trainees make the decisions they do, including why they leave the process.

• From: National College for Teaching and Leadership
• Published: 6 July 2016

Documents

The customer journey to initial teacher training: research report

Ref: ISBN 978-1-78105-579-3, DFE-RR502

PDF, 2 MB, 204 pages

The customer journey to initial teacher training: appendices

Ref: ISBN 978-1-78105-580-9, RR502A

PDF, 1.26 MB, 93 pages

The customer journey to initial teacher training: research brief

Ref: ISBN 978-1-78105-578-6, DFE-RB502

PDF, 354 KB, 20 pages

Details

The National College for Teaching and Leadership (NCTL) gathered information on the experiences of potential teacher trainees. In-depth telephone interviews were conducted and over half of those interviewed chose not to apply for initial teacher training (ITT) and early years ITT.

The research points to a number of actions the NCTL could take to reduce the barriers to ITT and increase its attraction.

Published 6 July 2016