The Insolvency Service annual plan 2020 to 2021
The plan sets out our targets and priorities, which will inform all of our performance objectives for the year 2020 to 2021
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This year the plan has been developed against the backdrop of the COVID-19 pandemic, which has impacted on the economy in an unprecedented way. The Insolvency Service has an important role to play in supporting businesses and individuals in financial difficulty or facing redundancy as a result of their employer becoming insolvent. As an agency we have continued to deliver essential services, such as bankruptcy, debt relief orders and redundancy payments, uninterrupted through the lockdown period, using technology to support new ways of delivering our services to our customers.