Research and analysis
The Mid-sized business customer survey 2021
This report details the findings from the 2021 Mid-sized business customer survey to explore attitudes and perceptions of HMRC and tax policy.
Documents
Details
In 2021, a representative sample of 1,289 businesses were interviewed initially, and 30 follow-up interviews examined issues in more depth.
The survey looked at:
- the experiences of Mid-sized businesses in dealing with HMRC
- perceptions of current tax administration
- attitudes towards tax compliance