Corporate report

Transparency and open data

How DWP uses transparency and open data to improve public services and accountability.

From:
Department for Work and Pensions
Published
10 April 2013
Last updated
16 August 2013 — See all updates
This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

Documents

DWP open data story and vision

PDF, 32.8 KB, 4 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

DWP open data case studies

PDF, 54.8 KB, 8 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Transparency is important to improved public services. Public reporting of data promotes higher quality and more efficient services, choice and accountability. DWP already:

  • tracks and publishes progress against its reform agenda using a series of impact indicators which flow from the department’s annual business plan
  • routinely publishes datasets including financial and procurement data, people data such as workforce management, performance-related pay, senior staff salaries

Open data is seen as the key to opening up government and driving economic growth by enabling new systems, products and markets to emerge, supporting other complementary innovations across the economy. Our open data strategy helps us make these improvements within the department.

Our aim is to create and embed a culture of transparency across DWP. Our main activities are outlined in our DWP open data story and vision on this page. Our case studies also show how we are making more DWP data publicly available.

Transparency boards

The Prime Minister set up the Cabinet Office Public Sector Transparency Board in 2010 to help improve transparency across government. Francis Maude chairs the board and its membership includes a mix of public sector data specialists and data experts.

The Welfare Sector Transparency Board is one of a number of boards set up to cover specific policy sectors across government to support transparency and open data.

We’ve set up the DWP Open Data Group to support the work of the Welfare Sector Transparency Board. Its membership consists of data users from the external organisations nominated by board members.

How DWP is being transparent

Our transparency publications and corporate reports show how we are being transparent. Our publication scheme makes information available to the public about how we operate and how we spend our budget.

Customer satisfaction and experience

We publish information about customer satisfaction and experience – including the number of complaints we get and the outcomes. We also conduct and publish communications and customer insight research to help improve customer satisfaction.

Contact us

If you have any queries or comments about the department’s transparency or open data activities, please contact us at transparency.opendata@dwp.gsi.gov.uk

Updates to this page

Published 10 April 2013
Last updated 16 August 2013 + show all updates

  1. References to ministerial and MPs' correspondence removed from the "How DWP is being transparent" section of the page.

  2. 'How DWP is being transparent' section amended.

  3. First published.

Sign up for emails or print this page