Guidance

Airlines and airports registered to transport and check assistance dogs

Updated 26 November 2024

We update these lists when we are told of changes. You should check with your travel company if you want to make sure they are still approved.

1. Registered airlines and airports

These airlines and airports work together to check assistance dogs meet pet travel rules.

Ask your travel company which airports you can fly from.

Airline To - airport
Aegean Airlines All airports with a government approved assistance dog checker
Aeroflot Russian Airlines London Gatwick, London Heathrow
Air Baltic Corporation AS All airports with a government approved assistance dog checker
Air Canada London Gatwick, London Heathrow
Air Europa All airports with a government approved assistance dog checker
Air France All airports with a government approved assistance dog checker
Air France - KLM Cargo London Heathrow
Air India London Heathrow
Aer Lingus All airports with a government approved assistance dog checker
Air Malta London Gatwick, London Heathrow
Air New Zealand London Heathrow
Air Transat Glasgow, London Gatwick, London Heathrow, Manchester
Alitalia All airports with a government approved assistance dog checker
All Nippon Airways London Heathrow
American Airlines London Gatwick, London Heathrow, Manchester
Astreus Airlines London Gatwick, London Stansted
Austrian Airways London Heathrow
BA CityFlyer All airports with a government approved assistance dog checker
Blue Air All airports with a government approved assistance dog checker
British Airways All airports with a government approved assistance dog checker
Brussels Airlines All airports with a government approved assistance dog checker
Cathay Pacific London Gatwick, London Heathrow
City Jet All airports with a government approved assistance dog checker
Cyprus Airways All airports with a government approved assistance dog checker
Delta Airlines Edinburgh, London Gatwick, London Heathrow, Manchester
Easyjet All airports with a government approved assistance dog checker
El Al Israeli London Heathrow
Eurowings All airports with a government approved assistance dog checker
Flybe Birmingham, Exeter International, Newcastle International, Southampton
Germanwings All airports with a government approved assistance dog checker
Icelandair All airports with a government approved assistance dog checker
ITA Italia Trasporto Aereo All airports with a government approved assistance dog checker
Kenya Airways London Heathrow
Japan Airlines London Heathrow
JET2.com All airports with a government approved assistance dog checker
Jet Blue London Gatwick, London Heathrow
KLM Royal Dutch Airlines All airports with a government approved assistance dog checker
Kuwait Airways London Heathrow
Latam Airlines Brazil London Heathrow
Lufthansa All airports with a government approved assistance dog checker
LuxAir All airports with a government approved assistance dog checker
Meridiana All airports with a government approved assistance dog checker
Norse Atlantic Airways AS All airports with a government approved assistance dog checker
Norse Atlantic Airways UK All airports with a government approved assistance dog checker
Norwegian Air Shuttle All airports with a government approved assistance dog checker
Norwegian Air UK Ltd (flights from the EU) All airports with a government approved assistance dog checker
Norwegian Air UK Ltd (flights from non-EU countries) London Gatwick
Play All airports with a government approved assistance dog checker
Primera Air Scandinavia All airports with a government approved assistance dog checker
Primera Air Nordic All airports with a government approved assistance dog checker
Qantas London Heathrow
Ryanair All airports with a government approved assistance dog checker
SATA Internacional - Azores Airlines S.A. All airports with a government approved assistance dog checker
Scandinavian Airlines (SAS) All airports with a government approved assistance dog checker
Singapore Airlines London Heathrow, Manchester
Stobart Air All airports with a government approved assistance dog checker
Swiss International Air Lines Ltd All airports with a government approved assistance dog checker
TAP Portugal All airports with a government approved assistance dog checker
Thomas Cook All airports with a government approved assistance dog checker
Titan Airways London Stansted
TUI (Formerly Thomson Airways) All airports with a government approved assistance dog checker
Twinjet Aviation All airports with a government approved assistance dog checker
United Airlines London Heathrow, Birmingham, London Gatwick, Manchester
US Airways London Gatwick, London Heathrow, Manchester
Vueling Airlines All airports with a government approved assistance dog checker
Virgin Atlantic All airports with a government approved assistance dog checker
Westjet London Gatwick
Wizz Air All airports with a government approved assistance dog checker
Wow Air London Gatwick

2. Airports approved to check assistance dogs meet travel rules

Aberdeen Airport

Pet checker: ABM

Telephone: 01224 725 060
Mobile: 07471 996455

Birmingham Airport

Pet checker: Mitie

Mobile: 07385 428 084
Out of hours: 07385 428 088

Bournemouth Airport

Pet checker: Bournemouth Airport

Telephone: 01202 364 170
Mobile: 07768 620 451

Bristol Airport

Pet checker: OCS

Telephone: 01275 473 920
Out of hours: 01275 473402

Cardiff Airport

Pet checker: Cardiff Airport Special Assistance Team

Telephone: 01446 712 518
Out of hours: 01446 712 600

Cornwall Airport Newquay

Pet checker: Cornwall Airport Ltd

Telephone: 01637 861 058
Out of hours: 01637 861322

Durham Tees Valley Airport

Pet checker: Durham Tees Valley Airport

Telephone: 01325 331 008
Mobile: 07767 155 678

East Midlands Airport

Pet checker: East Midlands Airport

Mobile: 07711 574440 or 07880 787 513
Email: paxservicesdutymanager@eastmidlandsairport.com or ADM@eastmidlandsairport.com

Edinburgh Airport

Pet checker: Extrordinair

Telephone: 0131 317 7277
Mobile: 07836 793 120

Exeter International Airport

Pet checker: Exeter Passenger Services

Telephone: 01392 954 970
Mobile: 07753 969 307

Glasgow Airport

Pet checker: Glasgow Airport Ltd

Telephone: 07786 276676
Out of hours telephone number: 07831 170676

Glasgow Prestwick Airport

Pet checker: Glasgow Prestwick Airport

Telephone: 08712 230 700
Mobile: 07879 4847 404

Humberside Airport

Pet checker: Humberside Airport

Telephone: 01652 682 042
Out of hours telephone: 07718 524 072

Inverness Airport

Pet checker: AGS

Telephone: 01667 464 117
Mobile: 07928 282 444
r.kennedy@agshandling.co.uk

Leeds Bradford Airport

Pet checker: OCS

Telephone: 0113 911 607
Mobile: 07823 534 632

Liverpool John Lennon Airport

Pet checker: OCS

Telephone: 0151 907 1231
Mobile: 07810 558 278
Fax: 0151 907 1230

London City Airport

Pet checker: Mitie

Telephone: 0207 646 0146
Mobile: 07392 103841

London Gatwick Airport

Pet checker: Animal Aircare

Telephone: 01293 555580
Fax: 01293 555589

London Heathrow Airport

Pet checker: ARC Heathrow

Telephone: 0208 745 7894
harc@cityoflondon.gov.uk

London Luton Airport

Pet checker: Wilson James Ltd (WJ)

Mobile: 07732 602312 or 07714 133190

London Southend Airport

Pet checker: London Southend Airport

Mobile: 07885 725609

London Stansted Airport

Pet checker: ABM

Telephone: 01279 664060
Mobile: 07796 278470
tom.bradley@abm.com

Manchester Airport

Pet checker: OCS

Telephone: 0161 489 5326
Mobile: 07958 876 886

Newcastle International Airport

Pet checker: Newcastle International Airport

Telephone: 0191 214 3175
Mobile: 07764 335 104
enquiries@newcastleinternational.co.uk

Norwich Airport

Pet checker: Wilson James

Telephone: 01603 420 633
Mobile: 07921 055 373

Southampton Airport

Pet checker: OCS

Telephone: 07562 437 966
Out of hours: 07784 290 829

Teesside International Airport

Pet checker: Teesside International Airport