Guidance

UK national contact point: procedures for complaints brought under the OECD guidelines for multinational enterprises

Complaint process followed by the UK National Contact Point (NCP).

• From: UK National Contact Point
• Published: 22 July 2011
• Last updated: 20 January 2014 — See all updates

Documents

UK national contact point procedures for dealing with complaints brought under the OECD guidelines for multinational enterprises

PDF, 274 KB, 17 pages

Details

This document sets out the stages and timing of the complaint process followed by the UK National Contact Point (NCP).

It explains:

• what the NCP will do to decide whether to accept a case brought under the guidelines
• how the mediation process works
• the examination process should this prove necessary
• the publication of the NCP’s decision

Find out how to make a complaint about a multinational enterprise to the UK NCP.

Published 22 July 2011
Last updated 20 January 2014 + show all updates

1. 20 January 2014

   Updated national contact point (NCP) complaint process

2. 22 July 2011

   First published.