Research and analysis

Understanding disabilities and impairments: user profiles

A set of profiles highlighting common barriers users face when accessing digital services and tips for designing services everyone can use.

• From: Central Digital and Data Office
• Published: 25 October 2017

Documents

Ashleigh: partially sighted screenreader user

HTML

Christopher: user with rheumatoid arthritis

HTML

Claudia: partially sighted screen magnifier user

HTML

Pawel: user with Asperger's

HTML

Ron: older user with multiple conditions

HTML

Saleem: profoundly deaf user

HTML

Simone: dyslexic user

HTML

Details

These profiles outline:

• the sorts of barriers some users face when they use digital services
• best practice advice on how to design services that everyone can use

Published 25 October 2017