Research and analysis

Understanding multi-stage journeys and what enables them

Study into multi-stage journeys including the factors that enable people to plan and carry them out successfully.

Documents

Understanding multi-stage journeys and what enables them

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Details

Qualitative research into multi-stage journeys, journeys which involve more than one stage and one or more modes of transport.

Fifty-six people completed a one-week diary of their journey experiences, using their mobile or on paper. They also took part in an initial 30-minute interview and a final 45-minute interview.

The sample was purposively selected to represent a range of personal characteristics and journey experiences. It included 33 interviews with people who had a health condition or disability.

The research was conducted by Ipsos on behalf of the Department for Transport between October 2023 and March 2024.

Updates to this page

Published 26 September 2024

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