Universal Credit and couples: claimant journey
An illustrated guide to the steps that people will take when making a joint Universal Credit claim.
Documents
Details
This guide provides a summary of the main steps that people will take when they make a joint Universal Credit claim as a couple.
It includes how DWP defines a couple and gives an explanation of how a joint claim differs from an individual one.
It also includes information about:
- making an online claim together
- meeting a work coach
- having individual Claimant Commitments
- looking for work
- the single monthly payment for the whole household
- reporting changes of circumstances
- moving into work
Part of the Universal Credit toolkit for partner organisations.
Updates to this page
Last updated 11 April 2016 + show all updates
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Leaflets amended to reflect all changes to Universal Credit from April 2016.
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PDF's updated to reflect the current Universal Credit new claim process.
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First published.