Guidance

Urgent government business or compassionate reasons: how to deal with requests

Tells HMPO staff how to deal with requests from a customer who urgently need a passport for urgent government business or compassionate reasons

Documents

Urgent government business or compassionate reasons: how to deal with requests

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email alternativeformats@homeoffice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This guidance tells His Majesty’s Passport Office staff how to deal with requests from a customer who urgently need a passport for urgent government business or compassionate reasons

Updates to this page

Published 21 February 2025

Sign up for emails or print this page