Users’ views of the points-based system: research report 49
Research was conducted with applicants, sponsors and UK Border Agency staff on their experiences of the new Points- Based System (PBS).
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Home Office Research Report 49 presents a summary of findings from research conducted with applicants, sponsors and UK Border Agency staff regarding their experiences of the new Points- Based System (PBS), which was introduced in February 2008. The PBS is described in more detail in section 1 of the main report.
The aim of this research was to explore how the PBS was being received by those using it in its early stages and to identify potential areas for improvement. The UK Border Agency was keen to gather evidence from a range of different users, including a selection of applicants who had applied to work in the UK, as well as their sponsors and representatives, and UK Border Agency staff.