VOA forward plan, 2011 to 2015
Valuation Office Agency's long term forward plan and accountability structure, updated annually.
Documents
Details
Based on the strategic objectives to:
- target and achieve greater customer trust
- drive quality and consistency through improved processes
- develop and sustain the right capabilities
- sustainably reduce our costs and improve our value for money
See the old VOA page on the National Archives for older editions of this publication.