Research and analysis

Warm Home Discount evaluation, 2010 to 2015

Evaluation of the Warm Home Discount between 2010 and 2015, including assessment of the delivery, customer experience and impact of the scheme.

From:
Department for Energy Security and Net Zero and Department for Business, Energy & Industrial Strategy
Published
30 March 2018

Documents

Evaluation of the Warm Home Discount Scheme. Analytical paper 1: Qualitative research into the delivery and customer journey of the Warm Home Discount

PDF, 637 KB, 74 pages

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Evaluation of the Warm Home Discount Scheme. Analytical Paper 2: Quantitative Research into the impact of the WHD on energy expenditure and the indoor environment

PDF, 917 KB, 61 pages

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Evaluation of the Warm Home Discount Scheme: evaluation synthesis report

PDF, 351 KB, 49 pages

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Details

An evaluation of the Warm Home Discount (WHD) covering the years 2010 to 2015.

The evaluation includes insight into:

  • the efficacy of the Warm Home Discount scheme
  • the targeting of the fuel poor
  • the costs and administrative impacts of delivery for the scheme for energy suppliers
  • the customer experience of the Warm Home Discount
  • the impact of the Warm Home Discount on fuel poverty
  • the impact of providing price support on energy bills of recipients of the Warm Home Discount

Updates to this page

Published 30 March 2018

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