Guidance

Child Maintenance Service: what to do if you’re unhappy with our service

This leaflet explains what to do if you’re unhappy with the service provided by the Child Maintenance Service or with a decision we’ve made.

This publication was withdrawn on

This leaflet is no longer up to date. Find out how to make a complaint to the Child Maintenance Service.

Documents

[Withdrawn] What to do if you’re unhappy with the Child Maintenance Service

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Details

This leaflet explains how to make Child Maintenance Service complaints, disputes and appeals.

Find out more about child maintenance complaints and appeals.

Child maintenance leaflets in other formats

Phone 0800 171 2345

TexBox and textphone number 0800 232 1975

This leaflet is available in Welsh, Braille and in print.

Find out about call charges.

Updates to this page

Published 18 March 2013
Last updated 16 January 2019 + show all updates
  1. Added updated version of 'What to do if you're unhappy with the Child Maintenance Service' leaflet - now includes the current phone numbers.

  2. Added updated version of the leaflet.

  3. Published updated leaflet with the latest guidance about child maintenance.

  4. First published.

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