Guidance

Windrush Compensation Scheme: caseworker guidance

Immigration staff guidance for decision makers considering cases under the Windrush Compensation Scheme.

• From: Home Office and UK Visas and Immigration
• Published: 4 April 2019
• Last updated: 1 November 2024 — See all updates

Documents

Windrush Compensation Scheme casework guidance (accessible)

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Windrush Compensation Scheme casework guidance

PDF, 853 KB, 105 pages

Details

UK Visas and Immigration guidance for staff on how to consider claims under the Windrush Compensation Scheme.

Applicants who wish to make a claim should visit the Windrush Compensation Scheme page.

Any archived version provided on this page is for reference only and is no longer current guidance.

Published 4 April 2019
Last updated 1 November 2024 + show all updates

1. 1 November 2024

   Updated sections on 'Identity: verification checks procedure', 'Identity checklist: acceptable proof of identity and address', 'Driving Licences' and 'Homelessness'.

2. 9 July 2024

   Updates to 'Initial Assessment and Preliminary Award' and 'When to consider claims out of order'.

3. 23 April 2024

   Updated the sections on Close Family Members: spouses and unmarried partners, Medical Reports: guidance on commissioning expert medical evidence and Impact on Life: supporting information.

4. 16 January 2024

   Updates to sections: 'close family member' and 'initial assessment and preliminary award'.

5. 24 October 2023

   Updates to: Identity: procedure; Minimum amount of information required; People who lost settled status in the UK after 2 years overseas; the children/grandchildren eligibility criteria; Loss of access to employment; how the Taskforce is referred to (now the Windrush Help Team).

6. 16 March 2023

   Updates to people who lost settled status in the UK after 2 years overseas and requesting more information and evidence section.

7. 2 February 2023

   Updated guidance.

8. 10 November 2022

   Guidance updated with changes to the living costs section.

9. 22 September 2022

   Added version 9.0 of guidance.

10. 22 August 2022

    Updated to reflect changes to the scheme. New section: minimum amount of information required; Updated section: homelessness; Updated section: impact on life; Updated section: preliminary award; Updated section: referrals to medical experts; New section: living costs; Updated section: non-reviewable decisions.

11. 27 October 2021

    Replaced guidance with a new version.

12. 21 July 2021

    Updated guidance.

13. 16 December 2020

    Updated guidance.

14. 9 October 2020

    Updated guidance.

15. 5 March 2020

    Uploaded version 4 of Windrush Compensation Scheme casework guidance and archived version 3.

16. 30 October 2019

    Updated Windrush compensation scheme casework guidance.

17. 10 April 2019

    New document added.

18. 4 April 2019

    First published.