COVID-19 Chapter 7: Entitlement doubt
Updated 15 December 2021
Applies to England and Wales
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Coronavirus (COVID-19) specific guidance – this chapter no longer applies.
Due to measures and restrictions imposed during the Coronavirus (COVID-19) period, some elements of the Work and Health Programme have been varied. These variations also reflect the contract variations CV01, CV04 and CV05.
The following temporary guidance is for use only during this Coronavirus (COVID-19) period as defined by the period contract variations are in place. Procedures and guidance will revert to pre-Coronavirus (COVID-19) versions as these variations are revised or revoked. A full version of the original Work and Health Programme guidance will remain in publication for reference.
The Secretary of State has temporarily suspended work preparation requirements (including interviews), work search requirements and availability requirements, and their related sanctions.
Providers should suspend any mandation of participants to activity and raising compliance doubt referrals, while maintaining support to participants.