Work Programme (Universal Credit) provider guidance
The Work Programme is closed, this guidance is for reference only.
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This guidance is for DWP Work Programme providers working with Universal Credit claimants.
Read the Work Programme provider guidance (for people not claiming Universal Credit).
Read the Work Programme provider guidance for contract package area 18.
Updates to this page
Published 4 September 2015Last updated 11 September 2018 + show all updates
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Revised version of the provider guidance (now version 7) - chapter 5 has been updated with information about the new change of circumstances form (UC78e).
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Revised provider guidance (now version 6) - references to Universal Jobmatch have been replaced by the new 'Find a Job' service.
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Revised provider guidance (version 5), updated because referrals to Work Choice and Work First Scotland have finished.
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Revised provider guidance (version 4), chapter 15 now includes updated contact details for the Independent Case Examiner (ICE).
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Revised provider guidance (version 3), chapters 10 and 13 now include information about Work First Scotland.
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Revised provider guidance (version 3) - updated because referrals to the programme ended on 31 March 2017. The guidance is now for existing Work Programme participants only.
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Published revised 'Work Programme: Universal Credit provider guidance'. Also published 'Form UC VolWorkExp: Voluntary work experience', 'Form UC 78: Change of circumstances' and 'Annex 2: Fair processing notice'.
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New version of form UC193: Failure to participate in the Work Programme (version V1, 2016) and completion notes (version V1, 2016).
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First published.