Guidance

Worker and temporary worker customer service standards

Immigration staff guidance on sponsorship customer service standards.

Documents

Worker and temporary worker customer service standards

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Details

This guidance tells caseworkers about the sponsorship customer service standards for UK Visas and Immigration (UKVI) customers.

Updates to this page

Published 16 December 2020
Last updated 11 October 2021 + show all updates
  1. Updated links and terms used in the guidance.

  2. First published.

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