Disability and Carer’s Service abbreviations
Updated 26 July 2018
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A
AACT: Actual Average Clearance Time
AC: Automated Credit Control
ACAT: Adjudication Checking & Advice Team
Acc: Accepted
ACCT: Account
ACM: Active Case Management
ACTN: Action
ADD: Additional Address
ADD: Address
Adjo: Adjudication Officer
ADL: Additional
ADM: Admission
Adv: Advice
ADV: Advance
AET: Administrative Error Team
AGMT: Agreement (MOTA)
AGU: Advice Guides Unit
AMT: Amount
ANS/MCHNE: Answering Machine
AOD: Adjudication Officer’s Decision
Apps: Appeals
APPT: Appointee
ARN: Agreement Reference Number
ARRS: Arrears
AS: Appeals Service
ASAP: As Soon As Possible
ASG: Adjudication Support Group
AT: Appeal Tribunal
ATAS: Audit Trail Analysis System
ATP: Authority To Pay
AU: Combined Payment
AUTH: Authorisation
AW[A/W]: Appeal Writer
AWD: Award
AWT: Await
B
B.Soc A/C: Building Society Account
BAPCU: Benefit Agency Parliamentary Correspondence Unit
BAU: Business as usual
BCK: Back
BDR: Boarder
BDR PYMT: Boarder Payment
BF: Bodily Function
BIP: Benefit Integrity Project
BLU: Branch Liaison Unit
BNK: Bank
BNK DETS: Bank Details
C
C/BACK: Callback
C/P: Claim pack
CAB: Citizens Advice Bureau
CAS: Central Adjudication Services
CATP: Cancellations of Authority To Pay
CB: Combined Payment
CBF: Central BF
CC: Case Controls
CCAT: Customer Claim Administration Team
CCH: Customer Care Helpline
CCLO: Claim Closed
CCM: Customer Claim Manager
CCU: Claims Conversion Unit
CDT: Central Data Team
CERT ACCOM: Certain Accommodation
CET: Central Explanation Team
CF: Central Filestore
CHGE: Change
CL/BK: Claw Back
CLER: Clerical
CLO: Claims Liaison Officer
CMU: Community Liaison Unit
CNR: Main Claim Not Registered
CO: Change of
COA: Change of Address
COACCT: Change Of Account
COC: Change of Circumstances
COMB PYT: Combined Payment
COMOP: Change Method Of Payment
CONF: Confirmed/Confirmation
COPO: Change of Post Office
CORK: Change of Registered Keeper
CORRES: Correspondence
CPB: Combined Payment Branch
CRD: Card
CRN: Customer Reference Number
CRU: Compensation Recovery Unit
CSO: Customer Service Officer
CST: Customer Service Team
CUST: Customer
Cx: Customer
D
DBD36: Doctors Fee Form
D/CERT: Death Certificate
D/D: Dispute Date
D/NOTIF: Death Notification
DAT: Disability Appeal Tribunal
DATCO: Disability Appeal Central Office
DBU: Disability Benefits Unit
DCIS: Departmental Central Index Section
DCS CT: Disability & Carers Service Complaints Team
DD: Dispute Date/Date of Discharge
DEC: Decision
DENT: Claim Decided – Entitled
DET: Details
DEX: Dialogue Expert
DFUO: Date of First Uncashed Order
Disab: Disability
DISCH: Discharge
DLO: Decision Maker
DMA: Decision Making and Appeals
DMAPT: Decision Maker Advice & Procedural Team
DMDE: Decision Made
DMG: Decision Maker Guide
DMIS: Decision Maker Initial Scrutiny
DNE: Claim Decided – Not Entitled
DNQ: Did Not Qualify
DOB: Date of Birth
DOCS: Documents
DOD: Date of Death
DOT: Date of Title
DP: Disabled Person
DP: Dispute Process
DPER: Claim Decision Allowable
DPLO: Data Protection Liaison Officer
DPO: Data Processing Officer
DPO: Decision Processing Officer
DPO(A): Decision Processing Officer (Allowed)
DPO(D): Decision Processing Officer (Disallowed)
DPO (A)/(D): Decision Processing Officer (Allowance)/(Disallowance/Decision)
DPS: Disabled Passenger Scheme
DREQ: Decision Required
DRS: Debt Recovery Section
DSS: Department of Social Security
DTE: Date
DTLS: Details
DUP: Duplicate
DWP: Department for Work and Pensions
DX: Disallowance
E
E/Ehp: Ephemeral
EAR: Exceptional Activity Report
EDD: Expected Delivery Date
EMP: Examining Medical Practitioner
ENTE: Entitlement Ended
ENV: Envelope
EPOA: Enduring Power of Attorney
EV: Event
EXT: Extension
F
F/C: File Called
F/L: Fixed Lease
FBD: Fylde Benefits Directorate
FE[F/E]: Further Evidence
FFF: File Faxed For
Finc: Finance
FME: Further Medical Evidence
FR: Factual Report
FRISC: Fraud Referral Intelligent Score Card
FRP: Full Record Print
F/S, F/Store: Filestore
FSB: Financial Services Branch
FTMA: Full Time Medical Advisor
G
GI: System Giro
GIREC: Girobank Search For Giro
GMS: General Matching Section
GPFR: GP Factual Report
G&S: Guidance & Supervision
GWS: Gulf War Syndrome
H
H/L: Helpline
H/S[Supp]: Helpline Support
H/W: Health Warning
HFR: Hospital Factual Report
HOS BEN: Host Benefit
HOSP: Hospital/Hospice
HP: Hire Purchase
HPWAR: High Priority Work Available Reports
HRM: Higher Rate Mobility
I
IA: Information Assistant
IG: Information Gatherer
ILF: Independent Living Fund
IMG: Incident Management Group
IMPACT: Improving Medical Provisions & Contract Liaison
INP: Input
IOD: Indication of Delay
IOM: Isle of Man
IOP: Instrument Of Payment
IQAS: Integrated Quality Audit System
ISS: Issue
ITW: Invalid Three Wheeler
K
KIV: Keep in View
L
LBF: Local BF
LEA: Local External Agency
LFS: Local Filestore
LK: Link/Linked
LO: Local Office
LOB: Last Order Book
LTR: Letter
M
M’: Mistake
MAG: Monitoring & Advice Group
MAMAS: Midlands Adjudication Monitoring & Advice Service
MAN: Manual Notification
Man Notif: Manual Notification
MARS: Maintenance and Reconsiderations
MAT: Medical Appeal Tribunal
MBEU: Multiple Benefit Enquiry Unit
MDE: Made
MEU: Multiple Enquiry Unit
MFL: Motability Finance limited
MIN: Minute
MM: Main Meal
MO: Medical Officer
MOP: Method of Payment
MOPET: Method of Payment Implementation Team
MOTA: Motability
MSGE: Message
MSMS: Medical Service Monitoring System
MSS: Mota Support Section
MU: Management Unit
N
N/HOME NAP: Nursing HomeNon-action Post
NARP: No Automatic Payment Renewal
NASCAT: National Adjudication Support, Checking and Advice Team
NAT: Nationality
NFA: No Fixed Abode
NFA: No Further Action
NI: Northern Island
NOK: Next of Kin
NOTIF: Notification
NOTR: No Outstanding Transaction
NP: New Person
NV: Not Verified
NXT: Next
O
O/C: Over encashment
O/P: Overpayment
OB: Order Book
OC: Over encashment
OCS: Official Correspondence Section
OE :Official Error
OIUOP: Operational Intelligence Unit Overpayment
OPS: Operational Section
OPSTRATT: Operation Strategy
ORD: Other Reason for Disposal
P
PAB: Personal Acting Body
PAR: Payment Action Outstanding
PAY DEC: Payability Decision
Payable: Payable
PBB/Cex: Parliamentary Business Branch/Chief Executive
PBF: Polly BF
PC: Payment Combined
PC: Personal Care
PC: Phone Call
PCA: Parliamentary Commissioner for Administration
PCA :Parliamentary Commissioner of Administration
PCAR: Payment Combined Outstanding Payment Action Required
PCSS: Payment Combined Outstanding Renewal Payment Still To Be Made
PD: Paid
PHIT: Palatine House Input Team
PIAT: Performance Insurance Action Team
P/I/P: Post in Poly
POA: Power of Attorney
POCA: Post Office Card Account
PP: Periodic Payments
P/P: Post Payment
PR: Provisional Agreement
PREP: Prepared
Proc D: Processing Decision
PROG: Progress
PRP: Permanent Retention Post
PSS: Payment Stable
PT: Prospective Test
PUN: Pick-up Notice
PUTD: Paid up to Date
PV: Potentially Violent
PYT: Payment
QQP: Qualifying Period
QP: Quarterly Payment
Qu’s: Questions
R
R&P: Residence and Presence
RAG: Resources and Assurance Group
RAMS: Reviews and Maintenance Section
RCP: Recall Case Papers
RCP: Renewal claim pack
RE: Regarding
REC: Recall
REC DEL: Recorded Delivery
RECD: Received
RECON: Reconsideration
REG: Registered
RE-INST: Reinstate
REM: Remember
REN: Renewal
REP: Representative
REQ: Request
RES ACCOM: Residential Accommodation
Res & Pres: Residence & Presence
RIPA: Regulation of Investigatory Powers Act
RK: Registered Keeper
Rn: Run
RNR: Reasons not required
ROB: Recovery of Benefit
RPU: Remote Processing Unit
RTA: Road Traffic Accident
RTD: Returned
RTN: Returned
S
S: Supporting
SBF: Small BF
SC: Scheduled Payment
SCHED: Agreement Schedule from MFL
SCHED NO: Agreement Schedule Number from MFL
SD: Safe Date
SDC: Service Delivery Centre
SIT: Specialist Investigation Team
SMC: Special Mobility Component
SME: Same
SN: Serial Number
SOC WORK: Social Worker
SOL: Solicitor
SOLB: Solicitors Branch London
SP,Spost: Supporting Post
S/PRINT: Screen Print
SR: Special Rules
SSC: Superseded
STO: Specialist Trace Officer
SUBS: Submission
SUPER: Supersession
SUPER/S: Supersession
Supp: Supplementary
SUPVN: Supervision
SUSF: Full Payment Suspension
SUSP: Award Level Payment Suspension
SYST: System
T
T/CALL: Telephone Call
TAS: The Appeals Service
TEMP: Temporary
TERM: Termination
TO: Treat Official
T/O: Treat Official
TOT: Total
TRANS: Transfer
TSMC: Temporary Special Mobility Component
U
UAT: Unified Appeal Tribunal
U/Copy: Undercopy
UFI: Until Further Notice
V
V: Verified
VA: Variable Agreement
V/A: Variable Agreement
V/Exp: Verbal Explanation
VED: Vehicle Excise Duty
VL: Variable Lease
V/L: Vehicle Leasing
VUTW: Virtually \unable To Walk
W
W/EX: Written Explanation
WACG: Working Age & Children Group
WC: Week Commencing
WEF: With Effect From
WEL RIGHTS: Welfare Rights
WFP: Winter Fuel Payment
WK: Week
WOR: Work Overdue Report
WPA: War Pensions Agency
WPMS: War Pensions Mobility Supplement
WSOR : Written Statement of Reasons
X
XBS: Christmas Bonus
Numerical
115: Computer input screen deleted after one month
3me: Three-month event