Official statistics announcement

Passenger satisfaction with complaints handling: April 2023 to March 2024

Annual statistics on rail passengers' satisfaction with how train operating companies handled their complaints.

From:
Office of Rail and Road
Published
26 July 2023
Last updated
1 July 2024
Release date:
8 August 2024 9:30am (confirmed)
These statistics will be released on 8 August 2024 9:30am