Official Statistics

Complaints and Compliments Received by HSC Trusts (2021/22)

Summary of information collected on complaints and compliments received by each of the six HSC trusts in Northern Ireland, by subject and programme of care.

• From: Department of Health (Northern Ireland) and Northern Ireland Statistics and Research Agency
• Published: 28 July 2022

Applies to Northern Ireland

Documents

Complaints and compliments received by health and social care (HSC) trusts

https://www.health-ni.gov.uk/articles/complaints-statistics

Details

This publication monitors and reports the number of HSC Trust complaint issues received, by the programme of care, category, subject and specialty of the complaint issue, as well as demographic information and the time taken to provide a substantive response to complaints received. It also includes information on compliments received by HSC Trusts regarding the services they provide.

Published 28 July 2022