Official Statistics

Housing Benefit statistics on speed of processing for 2024 to 2025

Statistics on the average number of days to process a new Housing Benefit claim or a change in circumstance of an existing claim.

• From: Department for Work and Pensions
• Published: 30 October 2024

Applies to England, Scotland and Wales

Documents

Statistical release: April to June 2024 (quarter 1, financial year 2024 to 2025)

Ref: ISBN 978-1-78659-742-7

HTML

Tables for April to June 2024 (quarter 1, financial year 2024 to 2025)

ODS, 268 KB

This file is in an OpenDocument format

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Speed of processing is a measure of the average time it takes to process a:

• new Housing Benefit claim
• change of circumstance to an existing Housing Benefit claim

The average time is measured in calendar days, rounded to the nearest day.

The statistics on this page are for:

• April to June 2024 (quarter 1, financial year 2024 to 2025)

Published 30 October 2024