Official Statistics

Commentary - Individual Voluntary Arrangements Outcomes and Providers 2023

Published 1 March 2024

Applies to England and Wales

Released

01 March 2024

Next release

February/March 2025

Media enquiries

press.office@insolvency.gov.uk

+44 (0)30 3003 1743

Statistical enquiries

Thomas Evans (author)

statistics@insolvency.gov.uk

David Webster (responsible statistician)

1. Main Messages

• In 2023, 64,050 individual voluntary arrangements (IVAs) were registered in England and Wales. This is lower than the record high number of 87,865 seen in 2022, and a reversal of the increasing trend in IVA numbers seen since 2015, as shown in Figure 1. Five firms accounted for more than half of new IVAs registered in 2023.

• In England and Wales, one in 18 IVAs (5.6%) registered with the Insolvency Service in 2022 terminated within one year of being approved. This was similar to the one-year termination rate for IVAs registered in 2021, but higher than the record-low one-year termination rate in 2020, which coincided with temporary support measures in response to the COVID-19 pandemic.

• The two-year termination rate for IVAs registered in 2021 was 14.4%, which was higher than for IVAs registered in the two preceding years. However, the three-year IVA termination rate for IVAs registered in 2020 was 15.8%, which was the lowest since 2013.

• Termination rates over the lifetime of an IVA increased from approximately one in four (25%) for IVAs registered between 2013 and 2014 to one in three (33%) for IVAs registered between 2016 and 2018. Many IVAs registered in 2019 or later remained ongoing as at 31 December 2023, so a definitive trend cannot yet be established, but there are preliminary indications of a decline in lifetime termination rates.

Figure 1: Annual IVA numbers have increased over the past 20 years, reaching a record high in 2022, before a decline in 2023

England and Wales, 2000 to 2023

Source: Insolvency Service

During 2023, changes to the wider regulatory landscape were introduced, including the FCA introducing a ban on debt-packagers receiving remuneration for referrals to IVA firms; and Recognised Professional Bodies adopting a new Statement of Insolvency Practice in relation to take-on procedures.

2. Things you need to know about this release

This statistical release shows the outcome status of individual voluntary arrangements (IVAs) registered between 1990 and 2023 in England and Wales, and a breakdown of the number of IVAs registered by provider from 2013 to 2023. IVAs in Northern Ireland and Protected Trust Deeds in Scotland are not included in this release. The Accountant in Bankruptcy publishes individual insolvency statistics for Scotland. The Insolvency Service also publishes monthly and quarterly individual and company insolvency statistics for the United Kingdom.

An IVA is a legally-binding agreement for a debtor to repay creditors some or all of what they are owed over a period of time (usually five or six years). IVAs in this publication are classified as ‘ongoing’, ‘completed’ or ‘terminated’. Completed means that the IVA has ended, with the debtor having fulfilled their obligations under the agreement. In this case, the debtor is no longer required to repay any amounts for the debts covered by the agreement. Terminated means that the agreement has ended because the debtor has failed to keep to the terms of the arrangement. In this case, the debtor remains liable for the outstanding debts. Further information can be found in the Glossary.

These statistics are derived from administrative records held by the Insolvency Service, an executive agency of the Department for Business and Trade. All IVAs are required to be registered with the Insolvency Service. IVAs in this report are broken down by the year in which they were registered. Most IVAs are registered within 14 days of the date the IVA is approved by creditors.

IVA termination rates are calculated as the number of IVAs registered in a given year that terminated by 31 December 2023, divided by the total number of IVAs registered in that year. For recent registration years, a higher proportion of IVAs remain ongoing, so the termination rates for these years will increase in the future.

3. Individual voluntary arrangements as a proportion of total individual insolvencies

As shown in Figure 2, the number of new IVAs registered each year increased from approximately 50,000 between 2013 and 2016 to more than 75,000 in each year between 2019 and 2022. However, 2023 saw the first decrease in annual IVA numbers since 2015. The 64,050 IVAs registered was the lowest number since 2017.

IVAs accounted for 62% of all individual insolvencies, down from 74% in both 2022 and 2021. However, this was still higher than 10 years ago, with IVAs accounting for 48% of individual insolvencies in 2013. For more information on individual insolvencies, see the quarterly Individual Insolvency Statistics.

The decline in IVA numbers in 2023 coincided with changes to the wider regulatory landscape. These included the FCA introducing a ban on debt-packagers receiving remuneration for referrals to IVA firms; and Recognised Professional Bodies adopting a new Statement of Insolvency Practice in relation to take-on procedures.

Figure 2: Individual insolvency numbers were lower in 2023 than 2022, as the decrease in IVAs exceeded increases in debt relief orders and bankruptcies.

England and Wales, 2013 to 2023

Source: Insolvency Service

More information about individual insolvencies, including longer-term trends, can be found in the quarterly Individual Insolvency Statistics.

4. Termination of individual voluntary arrangements

IVAs are terminated when the debtor fails to keep to the terms of the arrangement. Figure 3 shows the percentage of IVAs that terminate, as measured by the number of IVAs registered in a given year that terminated, divided by the total number of IVAs registered in that year.

The termination rate peaked at 42% for IVAs registered in 2007, before declining to 24% for IVAs registered in 2012. The introduction of the IVA Protocol in 2008 is likely to have reduced IVA termination rates by introducing more flexibility to account for debtors’ individual circumstances.

IVA termination rates were higher for IVAs registered between 2015 and 2018 than the historically low levels in the preceding years. The rate of 34% for IVAs registered in 2016 was the highest since 2008. To date, 33% of IVAs registered in 2017 and 30% of IVAs registered in 2018 have terminated. As 21% of IVAs in 2017 and 47% of IVAs in 2018 remained ongoing as at 31 December 2023, termination rates for these years are likely to increase slightly.

While most IVAs that have lasted five or more years are successfully completed, some are likely to be terminated. Historically, lifetime termination rates have typically been approximately 1-3 percentage points higher than the rate after five years. For example, for IVAs registered in 2014, 23.2% terminated within five years, with an additional 2.9% terminating after five further years, for a total termination rate of 26.1%.

Many IVAs registered in 2019 or later remain ongoing, so a definitive trend cannot yet be established, but there are preliminary indications of a decline in lifetime termination rates. As at 31 December 2023, 22% of IVAs registered in 2019 and 17% of IVAs registered in 2020 had terminated. The equivalent numbers as at 31 December 2022 were 28% for 2018 and 20% for 2019.

Figure 3: IVA termination rates were higher for IVAs registered between 2015 and 2018 than in the preceding years.

England and Wales, 2000 to 2023

Source: Insolvency Service

Bars to the right of the dashed line are faded, because more than 10% of IVAs in these years are still ongoing and the termination rates for these years are likely to increase. The proportion of ongoing IVAs in these years is shown in Table 1 below. An indication of trends for more recent years can be found in the one-, two- and three-year IVA termination rates below.

Table 1: Because IVAs typically last at least 5 years, the majority of IVAs registered between 2019 and 2023 remain ongoing.

England and Wales, 2014 to 2023

Year	Total	Completed (no.)	Completed (%)	Terminated (no.)	Terminated (%)	Ongoing (no.)	Ongoing (%)
2014	51,117	37,220	73	13,339	26	558	1
2015	40,005	27,196	68	11,627	29	1,182	3
2016	49,263	28,627	58	16,728	34	3,908	8
2017	59,093	26,832	45	19,746	33	12,515	21
2018	70,681	16,516	23	20,889	30	33,276	47
2019	77,939	6,413	8	17,178	22	54,348	70
2020	78,439	4,089	5	13,612	17	60,738	77
2021	81,187	2,191	3	13,921	17	65,075	80
2022	87,865	780	1	9,100	10	77,985	89
2023	64,050	169	0	1,199	2	62,682	98

5. Percentage of IVAs terminating within one to four years of registration

Figure 4 shows the proportion of IVAs that terminated within one, two, three and four years of approval. Only complete years as at 31 December 2023 are shown. For example, for IVAs registered in 2021, only two full years have passed, so three- and four-year registration rates can not be shown for that year.

The most common annual period for an IVA to fail is between one and two years after approval. However, for IVAs registered between 2013 and 2015, over half of all terminations occurred more than two years after they were approved. This does not appear to be the case for IVAs registered between 2016 and 2018, for which earlier terminations were more common than in previous years.

One in 18 IVAs (5.6%) registered with the Insolvency Service in 2022 terminated within one year of being approved. This was similar to the one-year termination rate for IVAs registered in 2021, but higher than the record-low one-year termination rate in 2020 (3.9%), which coincided with temporary support measures in response to the COVID-19 pandemic.

The two-year termination rate of 14.4% for IVAs registered in 2021 was higher than the rates in 2019 (12.1%) and 2020 (10.4%), but remained lower than levels seen for IVAs registered between 2016 and 2018.

The three-year termination rate for IVAs registered in 2020 was 15.8%, which was the lowest since 2014, consistent with the decline in IVA terminations during the COVID-19 pandemic discussed below.

Reductions in termination rates for IVAs registered in 2020 and 2021 coincided with the
temporary guidance for the IVA protocol effective between 20 April 2020 and 31 December 2021 in response to the coronavirus (COVID-19) pandemic. The initial version of the guidance allowed individuals with existing IVAs to reduce payments by up to 25% and take a payment holiday of up to three months. Revised guidance in September 2020 increased this to up to a 50% reduction in payments and up to a six-month payment holiday. With the introduction of a revised IVA protocol effective from 1 August 2021, the provisions in the temporary COVID-19 guidance were phased out for new IVAs and came to an end for all IVAs on 31 December 2021.

Figure 4: The one year termination rate for IVAs registered in 2022 remained similar to preceding years, while the two year termination rate for IVAs registered in 2021 was higher than for 2020.

England and Wales, 2013 to 2023

Source: Insolvency Service

More detailed information, including cumulative termination rates within three months to two years after approval, can be found in Table 2 of the accompanying tables.

6. New individual voluntary arrangement registrations by firm

Table 2 shows a list of largest IVA firms by the volumes of IVAs registered in 2023. The top five companies accounted for more than 50% of IVAs registered. Creditfix, Financial Support Systems and The Insolvency Group were also in the top 5 in 2022.

The top 16 firms accounted for more than 90% of registered IVAs. This is more than in 2022, when 14 firms accounted for more than 90% of IVAs.

Note that numbers of IVAs by firm presented below reflect the Insolvency Service administrative system as at the date of data extraction in February 2024. The numbers may not reflect all changes resulting from the transfer of IVAs between providers.

Table 2: Five firms accounted for more than 50% of registered IVAs in 2023

Insolvency practitioner firm	New registrations	Percentage
Creditfix	13,279	20.7%
The Insolvency Group Ltd	7,232	11.3%
Payplan Partnership Limited	5,115	8.0%
Bennett Jones	4,680	7.3%
Financial Support Systems	4,099	6.4%
Advice Centre Group Limited	3,635	5.7%
AFA Insolvency	3,247	5.1%
Anchorage Chambers Limited	3,144	4.9%
My Debt Plan	2,325	3.6%
McCambridge Duffy LLP	2,131	3.3%
Parker Philips Insolvency Limited	2,079	3.2%
Moneyplus Group	2,009	3.1%
Abbotts Insolvency Limited	1,535	2.4%
Forest King	1,358	2.1%
IVA Help Limited	1,289	2.0%
Stepchange	703	1.1%
Other	6,190	9.7%
Total	64,050	100.0%

Breakdowns for 2013 to 2023 are available in Table 3 of the accompanying data tables.

Some cleaning of the data has been carried out to merge multiple names associated with the same provider. For example, IVAs assigned to ‘Payplan Bespoke Solutions’ and ‘Payplan Partnership Limited’ are both included under ‘Payplan Partnership Limited’.

7. Data and Methodology

7.1 Data Sources

Data used for this report are based on information entered by insolvency practitioners and then uploaded to the Insolvency Service systems. More information on the administrative systems used to compile insolvency statistics can be found in the Statement of Administrative Sources.

7.2 Coverage

Statistics are presented for England and Wales only due to differences in legislation and policy. IVAs in Northern Ireland and Protected Trust Deeds in Scotland are not included in this release. The Accountant in Bankruptcy publishes individual insolvency statistics for Scotland. The Insolvency Service also publishes monthly and quarterly individual and company insolvency statistics for the United Kingdom.

7.3 Methodology and data quality

More detailed methodology and quality information has been published alongside this commentary in the accompanying Methodology and Quality document.

The main quality and coverage issues to note are:

• IVAs in England and Wales are counted within the Insolvency Service official statistics releases once they are registered with the Insolvency Service. However, there is often a time lag between the date on which the IVA is accepted and date of registration by licensed insolvency practitioners. If this time lag varied substantially between years, it is possible that the number of IVAs registered in a year would not accurately reflect the number of IVAs actually started within that year. However, current monitoring suggests that the time lag is fairly stable, with most IVAs registered within 14 days of the approval date.

• The same dataset is used for this publication as for the monthly Insolvency Statistics. There are slight differences in the methodology relating to removing duplicates, however the total number of IVAs registered in each year in this report should closely align with this publication.

• Data used for this report are based on information entered by insolvency practitioners and then uploaded to the Insolvency Service systems. While some validation checks are undertaken when the information is uploaded, not all errors can be detected. For example, 75 terminated IVAs (0.05% of the total number since 2012) are shown as having a negative duration. These are included in the ‘unknown’ category in Table 2. It is unlikely that data entry errors are common enough to substantially change the conclusions of this report.

• The duration of an IVA is measured as the length of time from the date of approval of creditors to the date it terminated. For consistency with the other tables and the quarterly insolvency statistics, the registration date is still used to assign an IVA to a particular year.

• Revoked and suspended IVAs are included in the terminated category. However, the number of revoked and suspended IVAs is small (less than 0.01% of the total).

• The numbers of IVAs by firm reflect the firm in the Insolvency Service administrative system as at the date of data extraction.

7.4 Revisions

These statistics are subject to scheduled revisions, as set out in the published Revisions Policy. Revisions typically tend to be made as a result of data being entered or changed on administrative systems after the previous publication cut-off date for data being extracted to produce the statistics. Revisions can also be caused by changes in methodology as described above. Such revisions tend to be small in the context of overall totals; nonetheless any figures in this release that have been revised since the previous edition have been highlighted in the notes column of the relevant tables.

8. Glossary

8.1 Key Terms used within this statistical bulletin

Term	Definition
Bankruptcy	A form of debt relief available for anyone who is unable to pay their debts. Assets owned will vest in a trustee in bankruptcy, who will sell them and distribute the proceeds to creditors. Discharge from debts usually takes place 12 months after the bankruptcy order is granted. Bankruptcies result from either Debtor application – where the individual is unable to pay their debts, and applies online to make themselves bankrupt, or Creditor petition – if a creditor is owed £5,000 or more, they can apply to the court to make an individual bankrupt. These statistics relate to petitions where a court order was made as a result, although not all petitions to court result in a bankruptcy order.
Debt Relief Order (DRO)	A form of debt relief available to those who have a low income, low assets and debt no more than a specified value. There is no distribution to creditors, and discharge from debts takes place 12 months after the DRO is granted. DROs were introduced in April 2009. A change in eligibility criteria was introduced from 29th June 2021 in which the upper limit of debt increased from £20,000 to £30,000. In addition, the threshold on the value of assets that a debtor can hold and be eligible to enter into a DRO increased from £1,000 to £2,000; the value of a single motor vehicle that can be disregarded from the total value of assets increased from £1,000 to £2,000; and the level of surplus income received by the debtor before payments should be made to creditors increased from £50 to £75 per month.
Individual Voluntary Arrangement (IVA)	A voluntary means of repaying creditors some or all of what they are owed. Once approved by 75% or more of creditors, the arrangement is binding on all. IVAs are supervised by licensed Insolvency Practitioners.
IVA: Completion	Where the supervisor has issued a certificate (“the completion certificate”) stating that the debtor has complied with their obligations under the arrangement.
IVA: Ongoing	Where the IVA has commenced and remains in progress.
IVA: Termination	Where the supervisor has issued a certificate (“Certificate of Termination”) ending the arrangement because of the debtor’s failure to keep to the terms of the arrangement. Reasons for termination include, for example, missing payments or falling into arrears, change of circumstances where reduced payments are not agreed, and the discovery of higher debts not included on the initial application.
IVA Protocol	A voluntary agreement providing an agreed standard framework for dealing with consumer IVAs. Where a protocol IVA is proposed and agreed, insolvency practitioners and creditors agree to follow the processes and agreed documentation.