NHS 111 minimum dataset for November 2016
Monthly statistics on access to, volume and quality of NHS 111 calls.
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This publication contains information covering; calls offered, calls abandoned, calls transferred, caller call-backs, calls triaged and detail on call referral. It will include figures on user experience every six months. This publication contains data to help assess the efficiency and effectiveness of the 111 service in England.
Official statistics are produced impartially and free from any political influence.