Accredited official statistics

Passenger rail service complaints: April to September 2024

Name: Passenger rail service complaints: April to September 2024
Creator: Office of Rail and Road
Published: 2025-01-09T09:30:04+00:00

Biannual statistics on the volume and cause of complaints made to train operating companies.

Applies to England, Scotland and Wales

https://dataportal.orr.gov.uk/statistics/passenger-experience/passenger-rail-service-complaints/

Official statistics are produced impartially and free from political influence.

Published 9 January 2025