Official Statistics

Public attitudes towards buses: March 2013

Summarises users and non-users attitudes towards buses in Great Britain, based on a module of questions on the ONS omnibus survey in March 2013

• From: Department for Transport
• Published: 29 October 2013

Documents

Public attitudes towards buses, Great Britain: March 2013 report

PDF, 168 KB, 10 pages

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Questionnaire

PDF, 166 KB, 29 pages

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Public attitudes towards buses, Great Britain: March 2013 tables

386 KB

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Details

This report, based on 910 responses, shows:

Most people who use the bus are satisfied with their local service:

• 75% of bus users rated the overall quality of bus service positively as did 45% of non-users – 61% of respondents overall
• the cost of buses was rated most poorly by both users and non-users

A majority of non-users said they would only travel by bus ‘if there was no other way of getting there’:

• respondents’ main reason for not travelling by bus (more) was because travelling by car is easier and more convenient (46%)
• 66% of non-users and 50% of bus users agreed that they would only travel by bus if there was ‘no other way of getting there’

22% of the sample had a concessionary pass:

• in general, bus users with a pass rated their local bus service more positively than users without a pass
• 86% of all respondents were in support of free bus travel for older and disabled people

Contact details

Bus statistics

Email bus.statistics@dft.gov.uk

Public enquiries 020 7082 6602

Media enquiries 0300 7777 878

Published 29 October 2013