The British Embassy in Hanoi maintains and develops relations between the UK and Vietnam.

Find out more on our UK and Vietnam news page. We provide services to British nationals living in and visiting Vietnam. You can access UK government services while in Vietnam.

If you’re travelling in Vietnam, see our Vietnam travel advice.

Our work covers a range of areas including:

  • political – diplomatic cooperation
  • global and regional issues
  • international trade
  • sustainable socio-economic development
  • education, training, science and technology
  • security and defence
  • people-to-people links

  

Getting help

If you cannot get the support you need from local services, the Foreign, Commonwealth & Development Office (FCDO) can help British people abroad.

We prioritise emergencies and people who are vulnerable, for example, if someone’s:

  • ill, injured, or involved in a crime
  • with a British person who’s died

Get help from FCDO

Consular appointments

We are open by appointment only. You can book an appointment online.

We also provide services in Ho Chi Minh City.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document.

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

If your passport has been lost or stolen, you will be required to show a police report when you go to Immigration for the exit stamp. The lost/stolen passport has to be reported to the police station closest to where you suspect it was lost/stolen. The police report will be in Vietnamese, if you require a copy for your insurance then you will need to pay for an official translation.

You will need to obtain an exit visa issued by the Vietnam Immigration Department when leaving the country on an emergency travel document issued in Vietnam. This can take up to 5 working days to obtain. However this could be longer if you have overstayed as an investigation into this and a decision on the fine amount to be settled will need to take place. The Immigration office will be able to advise on the estimated processing time and they will contact you directly when the fine decision is ready

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen.

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

Other consular services

Notarial and documentary services

See the full list of notarial and documentary services for British people abroad.

Legalisation Service

Find out how to get official confirmation that your UK public documentation is genuine so it can be accepted by foreign authorities.

Consular fees

See full list of consular fees for services.

Our people

British Ambassador to Vietnam
Iain Frew

Contact us


British Embassy Hanoi

Central Building, 4th floor 31 Hai Ba Trung
Hanoi
Vietnam

Public access to embassies, high commissions and consulates is by appointment only
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Email - for trade and investment in Vietnam
DIT.Vietnam@fcdo.gov.uk

To call us in an emergency or send us an online enquiry use our contact form: https://www.contact.service.csd.fcdo.gov.uk/posts/vietnam/british-embassy-hanoi

Access and opening times

Corporate information