About British Embassy Kyiv

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Ukraine

Public access to embassies, high commissions and consulates is by appointment only
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Fax:
+380 44 490 3662

Fax (trade/defence teams)
+380 44 490 3695/62

The Embassy is operating a limited diplomatic function from Kyiv but we cannot provide any in-person consular assistance.

To call us in an emergency or send us an online enquiry use our contact form: https://www.contact.service.csd.fcdo.gov.uk/posts/ukraine/british-consulate-kyiv

If you are an immediate family member of a British national living in Ukraine and need assistance to apply for a visa under the Family Migration route, call +44 808 164 8810 (line open 24 hours, 7 days a week).

If you are a British person needing urgent assistance, you can contact us via the web contact form.

2025 public holidays

The British Embassy will observe the following public and privilege holidays in 2025:

Wednesday 1 January* New Year’s Day
Friday 18 April* Good Friday
Monday 21 April* Easter Monday
Thursday 1 May Labour Day
Monday 5 May* Early May bank holiday
Thursday 8 May Day of Remembrance and Victory
Monday 26 May* Spring bank holiday
Monday 9 June In lieu of Holy Trinity (Ukraine)
Monday 30 June In lieu of Ukrainian Constitution Day
Tuesday 15 July Ukrainian Statehood Day
Monday 25 August* In lieu of Ukraine Independence Day/ Summer bank holiday
Wednesday 1 October National Defender’s Day
Thursday 25 December* Christmas Day
Friday 26 December* Boxing Day
  • An asterisk denotes holidays that are also being observed by the FCDO in the UK.

Out of hours (emergencies only)

For emergencies customers should contact us.

Getting to the Kyiv embassy

Our Kyiv office is located at 9, Desyatynna Street. Desyatynna Street (vul.) links the upper end of Andriivskyi Ascent (Andriivskyi Uzviz) and Mykhailivska Square (near the upper station of the Funicular).

Parking

We are sorry that there is no public parking space here.

Disabled access

The Foreign and Commonwealth Office and this embassy are keen to ensure that their buildings and services are fully accessible to disabled members of the public.

Wherever possible, we have made our buildings and services accessible. However, visitors should note that the embassy’s building, located at 9, Desyatynna Street is poorly served to assist disabled visitors. To assist disabled visitors, we have set out below details of limited disabled access at this embassy. We hope this information is helpful.

Contact us

We recommend that visitors with disability contact our estate manager at +380 44 490 3660 in advance of their visit to the British embassy. Our estate manager will try to find a way of providing access for you.

General physical access

  • entrances are generally unobstructed
  • steps into the embassy
  • no ramps or lifts
  • parking spaces are available in the embassy courtyard. Please inform the embassy in advance if you wish to make use of them
  • floor coverings are safe and even
  • no handrails and not all doors are easily accessible
  • good lighting
  • emergency/evacuation: Disabled visitors invited into the embassy will be the responsibility of the member of staff being visited in cases of emergency/evacuation
  • there are no public phones but the member of staff being visited will be able to arrange the use of a phone accessible to wheelchair users

Access for visually impaired visitors

  • signs are clear, easy to read and of standard size. They are not available in Braille
  • guide dogs are welcome

Access for deaf/hard of hearing visitors

  • hearing loops, minicom and textphones are not installed
  • no member of staff at the British embassy has the ability to use sign language or possess professional signing interpretation skills
  • hearing dogs are welcome

Visa services

All visa enquiries are now provided by an external commercial partner. Visa applications to travel to the UK must be made in advance online through the VFS Global website

If you need to contact UK Visas & Immigration (including status updates, supporting documents and guidance) visit the UKVI website.

For information on family migration visas, read support for family members of British nationals in Ukraine, and Ukrainian nationals in Ukraine.