About British Consulate General Madrid
Torre Emperador Castellana
Paseo de la Castellana 259D
28046 Madrid
Spain
Public access to the British Consulate-General is by appointment only
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To call us 24/7 in an emergency or send us an online enquiry go to:
https://www.contact.service.csd.fcdo.gov.uk/posts/spain/british-consulate-general-madrid
Opening hours
Public access to the British Consulate-General is by appointment only.
To call us in an emergency or send us an online enquiry use our contact form.
For consular enquiries, use the contact form
Other local support
For details of official Spanish government and non-government organisations as well as many others in the voluntary sector visit Support in Spain
2024 public holidays
Our offices will be closed for the following public holidays in 2024:
| Date | Public holiday |
|---|---|
| Wednesday 25 December | Christmas Day |
| Thursday 26 December | Boxing Day |
| Friday 27 December | Christmas day (substitute day) |
2025 public holidays
Our offices will be closed for the following public holidays in 2025:
| Date | Public holiday |
|---|---|
| Wednesday 1 January | New Year’s Day |
| Monday 6 January | Epiphany |
| Thursday 17 April | Maundy Thursday |
| Friday 18 April | Good Friday |
| Monday 21 April | Easter Monday |
| Thursday 1 May | Labour Day |
| Friday 2 May | Dia de la Comunidad de Madrid |
| Thursday 15 May | San Isidro |
| Friday 25 July | Santiago Apóstol (C’dad de Madrid) |
| Friday 15 August | Asunción de la Virgen |
| Monday 10 November | La Almudena (in lieu) |
| Monday 8 December | Inmaculada Concepcion |
| Thursday 25 December | Christmas Day |
| Friday 26 December | Boxing Day |
Map
You can find a map of our office location on our Google Map page.
Disabled access
Our offices are fully equipped with facilities for disabled visitors including lifts and ramps for wheelchairs. If you need special assistance, please contact us before your visit.
Security regulations
The British Consulate General Madrid security regulations, in line with all British diplomatic missions world-wide, do not permit visitors to enter the consulate with mobile telephones, laptops, PDAs or any other similar electrical devices. We prefer that you arrive without them. If this is not possible we will retain them at the entrance during your visit. Visitors are required to pass through a number of security checks where such items will be detected.
Visitors will not be permitted to bring luggage (suitcases or large bags) into the building. There is a left luggage place known as “Consigna” at Charmartin train station. It is open Monday to Sunday from 07:00h to 23:00h.
Weapons (including pepper sprays), or any object that our security staff consider could be used as a weapon (scissors, screwdrivers, small blades), are also forbidden. These will not be retained by our staff. Should you arrive with such an object you will not be granted access but will be asked to return without it.
These regulations are intended to help us ensure the security for our staff and visitors. Your co-operation is appreciated.
Parking
Unfortunately there is no public parking in Torre Espacio itself. The nearest public car park is La Paz car park, which is next to the Hospital La Paz and directly opposite Torre Espacio.
La Paz car park can be accessed via Calle del Arzobispo Morcillo, next to the Hospital de la Paz on the north side of Torre Espacio. The car park offers:
- 24 hour service
- emergency battery for starting vehicles
- wheelchair hire service
- discount vouchers for business premises and available advertising spots
If La Paz car park is full, there is a large public car park at Plaza Castilla (about 15 minutes walk from our offices). To get to the consulate-general from Plaza Castilla, take the metro to Begoña - see instructions below on how to arrive by metro.
Bus
For those who prefer to travel by bus to Torre Espacio you can find detailed information on Madrid’s municipal transport website where you can plan your personalised route.
Metro
The nearest metro stop is metro Begoña (linea 10). When arriving at the station Begoña take the exit sign posted La Paz or you will have a much longer walk to the Torre Espacio. Route maps and service information can be found on the MetroMadrid website.