Changes to Animal and Plant Health Agency email addresses
Over the coming weeks and months, the 'gsi' in email addresses for the Animal and Plant Health Agency will be dropped.
For example: mailbox@apha.gsi.gov.uk will change to mailbox@apha.gov.uk.
This change to all our email addresses will be completed by 31 March 2019.
Some APHA mailboxes have already changed and these are listed below. There are diverts in place for these mailboxes until 31 March 2019. We will add to the list as email addresses change.
You can continue to use the ‘gsi’ email addresses until 31 March 2019 as we will receive your emails. If you’ve already sent an email to us using the ‘gsi’ email address, you do not need to resend it using the new email address. However, you can use the new email addresses straightaway.
We will not receive any emails sent to a ‘gsi’ address after 31 March 2019. There will be no diverts in place or emails sent explaining that the mailbox has closed after this date.
Remember to check your ‘spam’ or ‘junk’ folders for our emails, especially if you do not get an email from us that you are expecting.
Finally, be vigilant against fraud at all times. If you are unsure whether an email you’ve received from us is genuine, call us on 03000 200 301.
Email addresses that have changed
| Services | old | new |
|---|---|---|
| APHA headquarters | apha.corporatecorrespondence@apha.gsi.gov.uk | apha.corporatecorrespondence@apha.gov.uk |
| Animal and Plant Health Agency Intelligence Unit | intelunit@apha.gsi.gov.uk | intelunit@apha.gov.uk |
| Animal by-products | CSCOneHealthABP@apha.gsi.gov.uk | CSCOneHealthABP@apha.gov.uk |
| Animal feed controls | CSCOneHealthAFC@apha.gsi.gov.uk | CSCOneHealthAFC@apha.gov.uk |
| Animal gatherings and shows | customeradvice@apha.gsi.gov.uk | customeradvice@apha.gov.uk |
| Animal movement licensing (non-TB) | customeradvice@apha.gsi.gov.uk | customeradvice@apha.gov.uk |
| Animal welfare | customeradvice@apha.gsi.gov.uk | customeradvice@apha.gov.uk |
| Animal Transport | WIT@apha.gsi.gov.uk | WIT@apha.gov.uk |
| Artificial breeding controls | farmandgermcarlisle@apha.gsi.gov.uk | farmandgermcarlisle@apha.gov.uk |
| Bee Health | nbu@apha.gsi.gov.uk | nbu@apha.gov.uk |
| Bovine TB | TB.Advice@apha.gsi.gov.uk | TB.Advice@apha.gov.uk |
| Cattle registration | customerregistration@apha.gsi.gov.uk | customerregistration@apha.gov.uk |
| Centre for International Trade: Carlisle | CentralOps.Carlsile@apha.gsi.gov.uk | CentralOps.Carlisle@apha.gov.uk |
| Centre for international Trade: Bristol | wildlife.licensing@apha.gsi.gov.uk | wildlife.licensing@apha.gov.uk |
| CITES (endangered species) | wildlife.licensing@apha.gsi.gov.uk | wildlife.licensing@apha.gov.uk |
| Compulsory Scrapie flocks scheme | CSCOneHealthGeneral@apha.gsi.gov.uk | CSCOneHealthGeneral@apha.gov.uk |
| Customer Service Centre: One Health Worcester | CSCOneHealthGeneral@apha.gsi.gov.uk | CSCOneHealthGeneral@apha.gov.uk |
| Customer Service Centre: Cardiff | customerregistration@apha.gsi.gov.uk | customerregistration@apha.gov.uk |
| Customer Service Centre: Customer Advice & TB Processing | TB.Advice@apha.gsi.gov.uk | TB.Advice@apha.gov.uk |
| Disinfectant approval | disinfectants@apha.gsi.gov.uk | disinfectants@apha.gov.uk |
| Egg Marketing | egg.marketing@apha.gsi.gov.uk | CSCOneHealthEggMarketing@apha.gov.uk |
| GM inspections | gm-inspect@apha.gsi.gov.uk | gm-inspect@apha.gov.uk |
| Imports: animals and animal products | imports@apha.gsi.gov.uk | imports@apha.gov.uk |
| Plant Health | planthealth.info@apha.gsi.gov.uk | planthealth.info@apha.gov.uk |
| Pet Travel Scheme and quarantine | pettravel@apha.gsi.gov.uk | pettravel@apha.gov.uk |
| Pig registration | customerregistration@apha.gsi.gov.uk | customerregistration@apha.gov.uk |
| Poultry Health Scheme | CSCOneHealthGeneral@apha.gsi.gov.uk | CSCOneHealthGeneral@apha.gov.uk |
| Registration (livestock) | CSCOneHealthGeneral@apha.gsi.gov.uk | CSCOneHealthGeneral@apha.gov.uk |
| Seed certification and marketing | seedcert@apha.gsi.gov.uk | seedcert@apha.gov.uk |
| Sheep and goat registration | customerregistration@apha.gsi.gov.uk | customerregistration@apha.gov.uk |
| Wild bird registration | wildlife.licensing@apha.gsi.gov.uk | wildlife.licensing@apha.gov.uk |
| Scotland: Field Service Offices | APHA.Scotland@apha.gsi.gov.uk | APHA.Scotland@apha.gov.uk |
Updates to this page
Published 7 January 2019Last updated 31 January 2019 + show all updates
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Update to email addresses
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New email addresses added
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First published.