Guidance

Claim an Economic Crime Levy refund

How to ask for a refund if you've paid too much Economic Crime Levy.

Who can claim a refund

You can ask for a refund if you’ve either:

  • paid too much in error
  • amended your Economic Crime Levy return and you now owe less

If the amount due has changed because the original information you gave us is wrong or your circumstances have changed, you must submit an amended return before asking for a refund.

What you need

To claim your refund, you’ll need:

  • your company name
  • the refund amount
  • the reason for claiming a refund
  • the account details you used to make the payment
  • your contact details — name, email address and phone number

How to claim

You must use the online service to ask for your refund.

You’ll need to sign in to the service with the Government Gateway user ID you used to register for the Economic Crime Levy.

Claim now

Online services may be slow during busy times. Check if there are any problems with this service.

If you experience technical issues with this service, select the ‘Is this page not working properly?’ link on the page where you need help.

Contact HMRC for help with Economic Crime Levy

Only call HMRC for help with Economic Crime Levy if you cannot find an answer using our online services or guidance. 

This helpline may ask you some security questions.

Make sure your details and address are up to date in your business tax account or you could fail telephone security.

If you have already registered, you will need your Economic Crime Levy registration number. You can find this:

  • in your Economic Crime Levy account
  • in your HMRC business tax account if you have one
  • on the confirmation email HMRC sent you to confirm your Economic Crime Levy return had been submitted

Telephone: 0300 322 9621

Opening times:   Monday to Friday: 10am to 4pm 

Closed on Saturdays, Sundays and Bank Holidays  

Find out about call charges.

Updates to this page

Published 5 October 2023
Last updated 29 April 2024 + show all updates
  1. Added information on how to contact HMRC for help with Economic Crime Levy.

  2. First published.

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