About our services

Allow up to 16 weeks for your LPA application to be processed.

Service status as of 1 November 2024

Processing times for lasting powers of attorney

Please allow up to 16 weeks from receipt of your LPA for your application to be processed.

How to apply

You can make a lasting power of attorney (LPA) online using the Make a lasting power of attorney service.

You can then track your application’s processing using that account.

Given the delays we are experiencing, you may want to use some short-term options for health, welfare and financial decisions.

Contact us

Email

customerservices@publicguardian.gov.uk

Telephone

0300 456 0300
Monday, Tuesday, Thursday, Friday 9am to 5pm
Wednesday 10am to 5pm

Textphone

0115 934 2778

Fax

0870 739 578

Office address

PO Box 16185
Birmingham
B2 2WH
United Kingdom

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