More information and contact details

How to contact us

  • Post:

Rural Payments Agency (Countryside Stewardship)
PO Box 324
Worksop
S95 1DF

Our helpline is open Monday to Friday 8.30am to 5pm, (closed at weekends and on public holidays).

For any queries about your Mid Tier application contact RPA. Please quote your Single Business Identifier (SBI) for all enquiries.

Complaints about service

If you are an applicant for Countryside Stewardship, or an Agreement Holder, and you want to complain about the level of service you have received or the way that you have been treated, you should use the appropriate organisation’s complaints procedure below:

For more information search for ‘Rural Payments Agency’ on GOV.UK then scroll down the screen to ‘Complaints procedure’ under ‘Corporate information’.

How RPA will use and share Agreement Holders’ information

The Department for Environment, Food and Rural Affairs (Defra) is the data controller for personal data you give to the Rural Payments Agency (RPA). For information on how we handle personal data search for ‘Rural Payments Agency Personal Information Charter’ on GOV.UK.