Guidance

Current DWP research in the field undertaken by external organisations

Check a list of live research in the field conducted by research organisations for the Department of Work and Pensions (DWP).

• From: Department for Work and Pensions
• Published: 7 April 2025

If you have been contacted to take part in research by an external research organisation on behalf of DWP, check this list to verify that the contact is genuine.

Check that the fieldwork dates, title and description match the information you received when you were approached.

List of current fieldwork

Dates	Contractor and Title	Description
April 2025	IFF Research – Your experience of DWP: Survey of Customer Experience for Service Modernisation	You may be contacted via phone or email to take part in a survey. The aim of the research is to understand the experience of customers’ contact with DWP benefits or services. Your views will help improve these services in the future.
April 2025	IFF Research – Universal Credit (UC) Work Search Review Channels trial	You may be contacted to take part in this research. The aim is to find out how best to support people on Intensive Work Search.
April to May 2025	Ipsos UK – Intensive Personalised Employment Support (IPES) evaluation	You may be contacted to take part in research. The aim is to evaluate the IPES and inform future interventions.
April to May 2025	IFF Research – Experiences of UC Work Search Review Meetings	You may be contacted to take part in a survey or interview. The aim of the research is to evaluate the effectiveness of Work Search Review meetings for people on Intensive Work Search.
April to June 2025	Ipsos UK – Universal Credit Survey	You may be contacted by Ipsos UK to take part in a telephone survey. The aim of the research is to understand customer experiences around Universal Credit.
April to July 2025	IFF Research – Employment Advisors in NHS Talking Therapies	You may be contacted to take part in research. The aim is to evaluate the Employment Advisors in Talking Therapies and inform the future of the intervention.
April to July 2025	Verian – Areas of extra cost survey	If you are claiming Personal Independence Payment you may be contacted to take part in research. The aim is to understand disability-related needs and assess how these translate in additional costs that claimants incur.
April to July 2025	Ipsos UK – In-Work Progression Evaluation	You may be contacted to take part in research. The aim is to understand what is most effective in supporting in-work UC claimants to increase their earnings.
April to July 2025	The National Learning and Work Institute – Jobs Plus Labour Market Evaluation Pilot (LMEP)	You may be contacted to take part in research. The aim is to understand participants’ experience of Jobs Plus employment support.
April to September 2025	IFF Research – Additional Work Coach time	You may be contacted to take part in this research. The aim is to evaluate the Additional Work Coach and inform future decisions on this intervention.
April to October 2025	Ipsos UK – IPSPC (Individual Placement and Support in Primary Care)	You may be contacted to take part in research. The aim is to assess the impact of this programme on employment outcomes, health and wellbeing.
April 2025 to March 2026	ONS/NatCen/NISRA – Family Resources Survey (FRS)	You may be contacted to take part in a survey. The aim of the research is to find out about participants’ living standards and circumstances, to help government develop and monitor policies. You can find more information here: Family Resources Survey: information for people taking part
April 2025 to May 2027	IFF Research – Local Support Employment Evaluation	You may by contacted by IFF Research to take part in an interview. The aim of the research is to find out about participants’ experiences of receiving support from Local Authorities through the Local Supported Employment (LSE) programme.
April 2025 to August 2029	Opinion Research Services Ltd – Functional Assessment Service Customer Satisfaction Survey	You may by contacted to take part in a 15-minute survey. The aim of the research is to find out about participants’ experiences with the Functional Assessment Service.

Published 7 April 2025