Guidance

Drop-in centres 2020: Rural Payments Agency

Find out when they’re open and where they’re located.

This guidance was withdrawn on

Due to COVID-19 (coronavirus), drop-in centres will not open in 2020.

Applies to England

Drop-in centres will open on 24 April 2020 and close on 15 May 2020.

Opening times are Monday to Friday, 9am to 5pm (excluding Friday 8 May which is a bank holiday), and 9am to 8pm on 15 May only.

They will accept:

  • fully completed Basic Payment Scheme and Countryside Stewardship application forms
  • Countryside Stewardship and Environmental Stewardship claim forms
  • supporting documents.

They will also provide receipts for all of the above.

The centres are located at the following RPA sites.

Eden Bridge House
Lowther Street
Carlisle
Cumbria
CA3 8DX

Eastbrook
Shaftesbury Road
Cambridge
CB2 8DR

Hornbeam House
Electra Way
Crewe
CW1 6GJ

Sterling House
Dix's Field
Exeter
EX1 1QA

Lancaster House
Hampshire Court
Newcastle Business Park
Newcastle upon Tyne
NE4 7YH

North Gate House
21 - 23 Valpy Street
Reading
RG1 1AF

County Hall
Spetchley Road
Worcester
WR5 2NP

Foss House
Kings Pool
1 - 2, Peasholme Green
York
YO1 7PX

Contact RPA

Email ruralpayments@defra.gov.uk

Helpline 03000 200 301

Updates to this page

Published 12 March 2020

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