Guidance

Essex: Carraway House

Carraway House, is a probation contact centre, within the East of England region.

• From: HM Prison and Probation Service, Probation Service and Ministry of Justice
• Published: 20 January 2021
• Last updated: 16 November 2022 — See all updates

Applies to England and Wales

Office address and contact details

Carraway House
Durham Road
Basildon
Essex
SS15 6PH

See map

Office phone number: 01268 502 760

Office email address: EoESouthEssexReception@justice.gov.uk

Opening times

• Monday: 9:00am to 5:00pm
• Tuesday: 9:00am to 5:00pm
• Wednesday: 9:00am to 5:00pm
• Thursday: 9:00am to 5:00pm
• Friday: 9:00am to 5:00pm
• Saturday: Closed
• Sunday: Closed
• Bank Holidays: Closed

Getting here

Find this probation contact centre, on a map.

Walking

• 5 minute walk from Laindon train station

To plan your journey by public transport

Please use C2C network to plan your journey.

Parking

• no visitor parking available
• local car park available

Accessibility facilities

• disabled access and a disabled toilet
• assistance dogs are welcome
• baby changing facilities available
• the building has hearing enhancement facilities available by prior arrangement

Court Buildings

Find a court or tribunal building.

Local approved premises

See the list of approved premises in your area.

Problems and complaints

If you have any problems or complaints contact the office directly. You can also report any problems with this page at this address EoESouthEssexReception@justice.gov.uk.

If you can’t resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

Published 20 January 2021
Last updated 16 November 2022 + show all updates

1. 16 November 2022

   Change to opening times.

2. 20 January 2021

   First published.