Guidance

Estate agents: appeal against a ban or warning order

How to appeal to an independent tribunal if you are banned from being an estate agent, or receive a warning order.

From:
HM Courts & Tribunals Service
Published
17 November 2014
Last updated
31 January 2024 — See all updates

What you can appeal against

You can appeal to the tribunal if:

  • you are banned from being an estate agent, for example if you’re convicted of fraud
  • you receive a warning order, for example for not meeting your legal duties

Your case will be dealt with by a tribunal in the General Regulatory Chamber.

The tribunal is independent of the government, and will listen to both sides of the argument before it reaches a decision.

If you or your representative is outside the UK and wants to give live video or audio evidence, contact the tribunal to request it. Tell the tribunal what country you or the representative is in and what type of evidence is being given. You must do this as soon as possible.

Time limits for appealing

You have 28 days to appeal after the regulator sends you its decision.

If you miss the time limit, you can ask for more time to appeal. The tribunal will decide if it can still take your case.

How to appeal

Complete the relevant General Regulatory Chamber (First-tier Tribunal) form.

Clearly say why you want to appeal against the decision.

Include any supporting documents, like the regulator’s decision.

Send the form to grc@justice.gov.uk or:

General Regulatory Chamber
HM Courts & Tribunals Service
PO Box 9300
Leicester
LE1 8DJ

Telephone: 0300 123 4504
Monday to Friday, 8:30am to 5pm
Find out about call charges

Tribunal staff can explain how the process works, but they cannot give you legal advice.

What happens next

The tribunal will write to you about the next steps.

Find out more about General Regulatory Chamber hearings and decisions.

Legislation and rules

You have the right to appeal to the tribunal under the Estate Agents Act 1979.

You can read detailed rules on how your appeal will be handled in the General Regulatory Chamber procedure rules.

Previous decisions

Read decisions on previous estate agent appeals.

Updates to this page

Published 17 November 2014
Last updated 31 January 2024 + show all updates

  1. Updated the how to appeal section with a link to the General Regulatory Chamber (First-tier Tribunal) forms collection.

  2. Changed the telephone number of the GRC

  3. First published.

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