Find your health assessment provider
Check who your health assessment provider is and how to contact them.
Summary
Some benefits need you to have an assessment.
This includes:
- Universal Credit (UC), this is called a Work Capability Assessment
- Employment and Support Allowance (ESA), this is called a Work Capability Assessment
- Personal Independence Payment (PIP), if the assessor needs more information
- Industrial Injuries Disablement Benefit
The health assessment is carried out by a provider on behalf of the Department for Work and Pensions (DWP).
From 7 September 2024, the providers are changing.
You may have received a letter from your previous provider with an appointment date. If this appointment date is after 7 September 2024, it will be with your new provider. You should follow the instructions on your letter and attend your appointment.
If you have lost your letter or are unsure who your provider is, check using your area or postcode:
- Northern England and Scotland
- Midlands and Wales
- South West and South Central
- South East, London and East Anglia
- Northern Ireland
Northern England and Scotland
From 7 September 2024 your health assessment provider is Maximus UK. If you need to discuss your appointment time, contact Maximus UK.
Northern England and Scotland includes the following postcodes:
- AB
- BB
- BD
- BL
- CA
- CH2
- CH3
- CH41
- CH42
- CH43
- CH44
- CH45
- CH46
- CH47
- CH48
- CH49
- CH60
- CH61
- CH62
- CH63
- CH64
- CH65
- CH66
- CW
- DD
- DG
- DH
- DL
- DN
- EH
- FK
- FY
- G
- HD
- HG
- HS
- HU
- HX
- IV
- KA
- KW
- KY
- L
- LA
- LS
- M
- ML
- NE
- OL
- PA
- PH
- PR
- S
- SK
- SR
- TD
- TS
- WA
- WF
- WN
- YO
- ZE
Midlands and Wales
From 7 September 2024 your health assessment provider is Capita. Contact information will be on this page once the website is live.
Midlands and Wales includes the following postcodes:
- B (except B14, B17, B19 and B78 which have PIP assessments provided by DWP)
- CH1
- CH4
- CH5
- CH6
- CH7
- CH8
- CF
- CV
- DE
- DY
- GL16
- HR
- LD
- LE
- LL
- LN
- NG
- NN
- NP
- PE
- SA
- ST
- SY
- TF
- WR
- WS
- WV
South West and South Central
From 7 September 2024 your health assessment provider is Serco. Contact information will be on this page once the website is live.
South West and South Central includes the following postcodes:
- AL
- BA
- BH
- BN
- BS
- CB
- DT
- EX
- GL1
- GL2
- GL3
- GL4
- GL5
- GL6
- GL7
- GL8
- GL9
- GL10
- GL11
- GL12
- GL13
- GL14
- GL15
- GL17
- GL18
- GL19
- GL29
- GL50
- GL51
- GL52
- GL53
- GL54
- GL55
- GL56
- GU
- HP
- LU
- MK
- OX
- PL
- PO
- RG
- RH
- SG
- SL
- SN
- SO
- SP
- TA
- TQ
- TR
- WD
South East, London and East Anglia
From 7 September 2024 your health assessment provider is Ingeus. Contact information will be on this page once the website is live.
South East, London and East Anglia includes the following postcodes:
- BR
- CM
- CO
- CR
- CT
- DA
- E (except E5 which has assessments provided by DWP)
- EC
- EN
- HA
- IG
- IP
- KT
- ME
- N (except N2, N3, N4 and N6 which have assessments provided by DWP)
- NR
- NW
- RM
- SE
- SM
- SS
- SW
- TN
- TW
- UB
- W
- WC
Northern Ireland
From 7 September 2024 your health assessment provider is Capita. Contact information will be on this page once the website is live.
Northern Ireland includes the following postcodes:
- BT
Department for Work and Pensions (DWP) providing assessments
The Department for Work and Pensions is developing a new service. In these areas some health assessments will be delivered directly by the Department from 7 September 2024.
If your postcode starts with an E or N
For these postcodes, your health assessment provider for PIP and Work Capability Assessments is DWP:
- E5
- N2
- N3
- N4
- N6
Contact the Health Assessment Service if you need to discuss your appointment.
If you live in these postcodes and have a health assessment for Industrial Injuries Disablement Benefit, your health assessment provider is Ingeus. Contact information will be on this page once the website is live.
If your postcode starts with a B
For these postcodes, your health assessment provider for PIP is DWP:
- B14
- B17
- B19
- B78
Contact the Health Assessment Service if you need to discuss your appointment.
If you live in these B postcodes and have a Work Capability Assessment or a health assessment for Industrial Injuries Disablement Benefit, your health assessment provider is Capita. Contact information will be on this page once the website is live.
Contact the Health Assessment Service
If your health assessment provider is DWP and you need to discuss your appointment, contact the Health Assessment Service.
Telephone: 0800 015 2561
Email: has.pat@dwp.gov.uk