Find your health assessment provider
Check who your health assessment provider is and how to contact them.
Summary
Some benefits need you to have an assessment.
This includes:
- Universal Credit (UC), this is called a Work Capability Assessment
- Employment and Support Allowance (ESA), this is called a Work Capability Assessment
- Personal Independence Payment (PIP), if the assessor needs more information
- Industrial Injuries Disablement Benefit
The health assessment is carried out by a provider on behalf of the Department for Work and Pensions (DWP).
From 7 September 2024, the providers are changing.
You may have received a letter from your previous provider with an appointment date. If this appointment date is after 7 September 2024, it will be with your new provider. You should follow the instructions on your letter and attend your appointment.
If you have lost your letter or are unsure who your provider is, check using your area or postcode:
- Northern England and Scotland
- Midlands and Wales
- South West and South Central
- South East, London and East Anglia
- Northern Ireland
Northern England and Scotland
From 7 September 2024 your health assessment provider is Maximus. If you need to discuss your appointment time, contact Maximus.
Northern England and Scotland includes the following postcodes:
- AB
- BB
- BD
- BL
- CA
- CH2
- CH3
- CH41
- CH42
- CH43
- CH44
- CH45
- CH46
- CH47
- CH48
- CH49
- CH60
- CH61
- CH62
- CH63
- CH64
- CH65
- CH66
- CW
- DD
- DG
- DH
- DL
- DN
- EH
- FK
- FY
- G
- HD
- HG
- HS
- HU
- HX
- IV
- KA
- KW
- KY
- L
- LA
- LS
- M
- ML
- NE
- OL
- PA
- PH
- PR
- S
- SK
- SR
- TD
- TS
- WA
- WF
- WN
- YO
- ZE
Midlands and Wales
From 7 September 2024 your health assessment provider is Capita. If you need to discuss your appointment time, contact Capita.
Midlands and Wales includes the following postcodes:
- B (except B14, B17, B19 and B78 which have PIP assessments provided by DWP)
- CH1
- CH4
- CH5
- CH6
- CH7
- CH8
- CF
- CV
- DE
- DY
- GL16
- HR
- LD
- LE
- LL
- LN
- NG
- NN
- NP
- PE
- SA
- ST
- SY
- TF
- WR
- WS
- WV
South West and South Central
From 7 September 2024 your health assessment provider is Serco. If you need to discuss your appointment time, contact Serco.
South West and South Central includes the following postcodes:
- AL
- BA
- BH
- BN
- BS
- CB
- DT
- EX
- GL1
- GL2
- GL3
- GL4
- GL5
- GL6
- GL7
- GL8
- GL9
- GL10
- GL11
- GL12
- GL13
- GL14
- GL15
- GL17
- GL18
- GL19
- GL29
- GL50
- GL51
- GL52
- GL53
- GL54
- GL55
- GL56
- GU
- HP
- LU
- MK
- OX
- PL
- PO
- RG
- RH
- SG
- SL
- SN
- SO
- SP
- TA
- TQ
- TR
- WD
South East, London and East Anglia
From 7 September 2024 your health assessment provider is Ingeus. If you need to discuss your appointment time, contact Ingeus.
South East, London and East Anglia includes the following postcodes:
- BR
- CM
- CO
- CR
- CT
- DA
- E (except E5 which has assessments provided by DWP)
- EC
- EN
- HA
- IG
- IP
- KT
- ME
- N (except N2, N3, N4 and N6 which have assessments provided by DWP)
- NR
- NW
- RM
- SE
- SM
- SS
- SW
- TN
- TW
- UB
- W
- WC
Northern Ireland
From 7 September 2024 your health assessment provider is Capita. If you need to discuss your appointment time, contact Capita.
Northern Ireland includes the following postcodes:
- BT
Assessments delivered by the Department for Work and Pensions (DWP)
The Department for Work and Pensions is developing a new service. In these areas some health assessments will be delivered directly by the Department from 7 September 2024.
If your postcode starts with an E or N
If you live in these postcodes your health assessment provider for PIP and Work Capability Assessments is DWP:
- E5
- N2
- N3
- N4
- N6
If you live in these postcodes your health assessment provider for Industrial Injuries Disablement Benefit is Ingeus. If you need to discuss your appointment time, contact Ingeus.
If your postcode starts with a B
If you live in these postcodes your health assessment provider for PIP is DWP.
- B14
- B17
- B19
- B78
If you live in these postcodes your health assessment provider for Work Capability Assessments or Industrial Injuries Disablement Benefit is Capita. If you need to discuss your appointment time, contact Capita.
Updates to this page
Last updated 9 September 2024 + show all updates
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Added links to health assessment providers.
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First published.