Guidance

Gateshead: Swan House

Swan House, is a probation contact centre, within the North East region.

• From: HM Prison and Probation Service, Probation Service and Ministry of Justice
• Published: 5 October 2021
• Last updated: 29 December 2023 — See all updates

Applies to England and Wales

Office address and contact details

Swan House
Unit 1-5
Swan Street
Gateshead
NE8 1BQ

See map

Office phone number: 0191 933 3780

Opening times

• Monday to Friday: 9am to 5pm
• Saturday: closed
• Sunday: closed
• Bank holidays: closed

Getting here

Find this probation contact centre, on a map.

Walking

• 8-minute walk from Gateshead Interchange. The office is directly opposite Citizens Advice Bureau

To plan your journey by public transport

Please use traveline North East or National Rail to plan your journey.

Parking

• no visitor parking available
• local car parking available

Accessibility facilities

• disabled access and disabled toilet
• assistance dogs are welcome
• disabled parking available
• the building has hearing enhancement facilities available by prior arrangement
• there are baby changing facilities

Court Buildings

Find a court or tribunal building.

Local approved premises

See the list of approved premises in your area.

Problems and complaints

If you have any problems or complaints contact the office directly.

If you can’t resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

Published 5 October 2021
Last updated 29 December 2023 + show all updates

1. 29 December 2023

   Updated office phone number to, 0191 933 3780

2. 5 October 2021

   First published.