Get help with a tax issue as a public body
Find out how the HMRC Public Bodies Group can help with a tax issue if you're a public body.
You can get technical advice from HMRC if you have a tax issue and:
- you cannot find the information you need on GOV.UK
- there is not a dedicated team in HMRC that you can contact for help
Who can get support
HMRC’s Public Bodies Group can provide technical advice and support to public bodies. A public body is a formally established organisation that is centrally funded to deliver a government or community service.
Public bodies include:
- NHS
- government departments
- police
- fire and rescue service
- housing associations
- local authorities
- higher education institutions
- further education institutions
- political parties
- trade unions
- trade or membership associations
- worshipful companies (livery companies)
- guilds
Get help from HMRC
Before you contact HMRC, read the guidance on:
- filing forms VAT21 and VAT100 online
- claiming a VAT refund as an organisation not registered for VAT
- how to get help and support for compliance checks
If you still need help, complete the general query form.
You’ll need your organisation’s Unique Taxpayer Reference to complete the form.
Requesting non-statutory clearance
Government departments and NHS public bodies can also use the general query form to apply for non-statutory clearance.
All other public bodies need to follow the guidance on claiming a VAT refund as an organisation not registered for VAT.