Guidance

Guildford: First House

First House, is a probation contact centre, within the Kent, Surrey & Sussex region.

• From: HM Prison and Probation Service, Probation Service and Ministry of Justice
• Published: 5 October 2021
• Last updated: 29 June 2023 — See all updates

Applies to England and Wales

Office address and contact details

First House
Park Street
Guildford
GU1 4XB

See map

Office phone number: 01483 675450

Office email address: Guilford.stc@justice.gov.uk

Opening times

• Monday to Thursday: 9am to 1pm and 2pm to 5pm (no reception cover so intercom is not monitored)
• Monday to Thursday: 5pm to 9pm open for evening groups
• Friday: Closed
• Saturday: Closed
• Sunday: Closed
• Bank Holidays: Closed

Getting here

Find this probation contact centre, on a map.

Walking

• 5-minute walk from Guildford train and bus station

To plan your journey by public transport

Please use Metrobus or National Rail to plan your journey.

Parking

• no visitor parking available
• local car parks available
• street parking available

Accessibility facilities

• the building has hearing enhancement facilities available
• assistance dogs are welcome, please inform in advance
• disabled toilet on site

Court Buildings

Find a court or tribunal building.

Local approved premises

See the list of approved premises in your area.

Problems and complaints

If you have any problems or complaints contact the office directly. You can also report any problems with this page at this address Guildford.STC@justice.gov.uk.

If you can’t resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

Published 5 October 2021
Last updated 29 June 2023 + show all updates

1. 29 June 2023

   Updated office opening times

2. 5 October 2021

   First published.