Healthcare and medical services in Thailand
Information for British people on medical support in Thailand including mental health, lists of hospitals and care homes and how the British embassy can help.
What to do if you need help
If you need medical help urgently, including an ambulance, you should call:
- medical emergency hotline: 1669
This service is part of a countrywide network and is free of charge, operated by The Ministry of Public Health. They will usually transfer you to the nearest available hospital. You can also call a private hospital as most deploy their own ambulances in an emergency and within reasonable distances but there is usually a fee included for this service.
If you are unable to seek the required response from the Medical Hotline, then you should call:
-
1155 for the tourist police
-
191 for the Royal Thai Police
If you have been raped or sexually assaulted, please read our information for survivors of rape and sexual assault in Thailand.
For less urgent requirements, you may wish to contact the nearest government or private hospital. See a list of English speaking doctors and medical facilities in Thailand. They should be able to make an initial assessment, provide some support, and signpost you elsewhere if they feel it is necessary. They should also be able to assist you in guiding you to a more specialised hospital or facility.
If you live in Thailand, also read our living in Thailand guide for further information on medical considerations if you are resident in Thailand.
Contact your insurance company
If you have travel or medical insurance, you or a member of your family should contact your insurance company immediately.
We can only help you to liaise with your insurance company in exceptional circumstances, if:
- you are unable to call them yourself, and
- you have no one who can do this for you
You should also contact your GP in the UK, as your insurance company may want to speak to them as well.
Check your insurance terms and conditions. Your insurance company may not accept your claim if you did not disclose a pre-existing medical condition. If you are involved in an accident whilst driving a motorcycle your insurance may not cover you if the bike is over 50cc, or you did not comply with Thai road laws.
Remember to keep any receipts (including general expenses with travel, meals and accommodation for relatives accompanying you) and any medical reports. You may need them to make a claim for reimbursement of expenses on your return home.
Primary care (General Practitioners – GPs)
Large government and private hospitals are likely to have General Practitioners (GP) available through their Outpatients Department. There are also some private GP clinics in Thailand.
Alternatively, many private Thai hospitals offer a similar service, provided by medical professionals. A walk-in consultation service is available at most private hospitals, who can often give further information on specialists within different medical fields. There is usually a minimal waiting time for the Outpatients Department in private facilities and English-speaking staff available to help.
With a government hospital, you are likely to have to register with the hospital before being able to book an appointment. Services are often limited compared to their private counterparts. Waiting times are often considerably longer and waiting areas are likely to be crowded. There are also fewer English-speaking staff available.
The fee for a consultation with a medical professional can vary between hospitals and will normally be discussed before proceeding with the service.
Repeat or replacement prescriptions
If you are on a prescription for any medication you should ensure you have a supply of it, or are able to obtain it when in Thailand. You should consult your GP before travelling to Thailand to find out about any alternative medication.
Drug laws in Thailand are very strict, so caution must be taken even with medication that you have been legitimately prescribed within your home country. See information on bringing medication into Thailand from the Royal Thai Embassy, London. You must apply for a permit to bring drugs containing psychotropic or narcotic substances into the country.
Read best practice when travelling with medicines on TravelHealthPro. The NHS has information on whether you can take your medicine abroad.
Some medications prescribed in the UK may not be available or legally sold in pharmacies in Thailand. Carrying a copy of your prescription can help doctors to find the exact or similar medication.
If you require a repeat or replacement prescription, you should ask your local government or private hospital for advice on which doctor you need to consult in order to obtain the correct treatment / prescription.
Pharmacies throughout Thailand sell a wide range of products both locally and internationally produced. Other than the major retailers (Boots, Watsons, GNC), standards of pharmacies can vary. Pharmacists may not always be able to explain how and when medicine needs to be taken or to check for interactions with other drugs. Private and international hospital pharmacies perform this role and tend to be a more reliable option for those taking new or multiple medications. Pharmacies at major hospitals may charge more for drugs than outside pharmacies.
On occasion, medicines will be given in a clear bag with simple instructions on how they should be taken and may not include a patient information leaflet. Check with your UK GP or specialist if you have concerns about the medication you have been given.
Medication sold on the street may not be genuine or may have been stolen. Taking medication without medical advice or a prescription can have serious health consequences.
Mental health services
Some major provinces have mental health service facilities, including psychiatric hospitals. These facilities often have teams of psychiatrists, psychologists, nurses, social workers and other health workers. Some of these are centres for both adults and children.
You may also make an appointment with a psychologist or a psychiatrist in a private practice. Doctors in most hospitals should be able to recommend one, or you can contact one directly.
Many private hospitals offer “medical tourism” to people from around the world, and in many cases, this includes mental health and drug rehabilitation treatment. This category of hospital tends to be in the higher price range, but still, as a rule, considerably less expensive than European / Western countries. A stay at a private psychiatric hospital can be expensive. It is essential that you have a deposit, or a payment guarantee before you are admitted. The staff are usually willing to work out payment plans with family or relatives, if required.
Most government hospitals also cater for mental health but tend not to be equipped so much for foreign nationals, mainly due to language limitations. Admittance to public mental health institutions in Thailand usually requires either a direct referral via the Royal Thai Police or a recommendation from a doctor. These institutions are often overcrowded, and vacancies are very limited. This category of hospital tends to have more basic facilities, but overall, the level of medical expertise tends to be high since most doctors working in government hospitals also have surgeries and consultation contracts with private hospitals. These facilities tend to be cheaper for outpatient care, but inpatient medical costs can still be high for a foreign national without health / travel insurance.
Check list of mental health facilities in Thailand for more information about specialised mental health facilities.
Compulsory hospitalisation
In Thailand, people with mental health needs may be hospitalised and detained without giving their consent, for example, if they are considered to be behaving in a threatening manner or need treatment urgently and are unable to make decisions themselves.
In an emergency a police officer or doctor may take this step, but the power to do so will be decided by a court if it decides that a person requires urgent treatment and are unable to make decisions for themselves.
Treatment by means of physical restraints, confinement or seclusion of a patient are not normally used in Thailand, unless it is necessary for the protection of the patient or other people.
Also read Guardianship section which explains about the use of legal guardians for people who are no longer able to take care of themselves.
How the British embassy can help
If you are hospitalised in Thailand and the British embassy is notified, we will try to contact you as soon as possible to see how we can help you. We will then aim to provide assistance according to your specific needs.
Find out how we can help if you are hospitalised.
To decide how to support you, we will consider factors such as your condition, whether you can speak on the phone, whether you are being supported by a tour operator or insurance company representative, or have relatives or friends with you.
We do not usually contact or visit people who have travelled specifically for medical treatment.
Our contact details
British Embassy Bangkok
Consular Section
AIA Sathorn Tower, Floor 12A
11/1 South Sathorn Road, Sathorn
Bangkok 10120
Telephone +66 (0) 2 305 8333
Use our online contact form for Consular enquiries.
You can also contact us by phone 24/7 for help or advice from anywhere in the world by calling the Foreign, Commonwealth & Development Office on +44 (0)20 7008 5000. If you are in Thailand call, +66 (0) 2 305 8333.
Going into hospital
Medical costs and services in Thailand can vary significantly and are dependent on whether you use government or private medical facilities and your health condition.
Both Government and Private hospitals charge for their services. Treatment, even in an emergency, is rarely free of charge. Medicine, medical supplies and laboratory costs can be expensive. If you can, we recommend you check hospital fees before you are admitted.
It is mandatory to show your passport at both public and private hospitals to get treatment. You will be asked to provide an emergency contact, which can be anyone you know, such as a family member, friend or other contact.
Private hospitals
If you have medical insurance or can cover costs yourself, you are likely to be admitted to a private hospital. Most private hospitals in Thailand have an international liaison officer who can help liaise with insurance companies. If self-funding, you will usually be asked to provide a cash deposit before medical treatment begins.
You many be moved to a government hospital if you are no longer able to continue to fund your stay in a private hospital.
Government hospitals
If you do not have insurance or have limited funds, you are likely to be admitted to a government hospital. This category of hospital is not always equipped to treat foreign nationals. However, major regional government hospitals, especially those in popular tourist areas, may have a designated international liaison officer but most of the staff, including nursing staff, will speak little or no English.
Whilst they are likely to have more basic facilities, the level of medical expertise tends to be high since most doctors working in government hospitals also have surgeries and consultation contracts with private hospitals.
They also provide walk-in service, but the queue is normally longer than private hospitals.
Many Government hospitals and clinics in Thailand are not equipped to deal with major trauma, particularly in the southern islands and many districts outside Bangkok and the provincial capitals.
Check your visa status
Before you go into hospital check the expiry date of your visa. You may be able to apply for a visa extension if your visa is likely to expire whilst you are in hospital. The international liaison officer in a private hospital should be able to assist you in applying for a visa extension on medical grounds. If you are in a government hospital you may have to ask a friend or relative to help you.
If you are not able to extend or change your visa to an alternative, you should discuss your options with your local Immigration Office. Visit the Thai Immigration website for further information on visa extension options.
Information on visa requirements for Thailand are available from FCDO Travel Advice Thailand.
While you are in hospital
As a patient in a government hospital, you will need to bring your own towels and toiletries. You might want to ask family or friends to bring them after you have been admitted. In a private hospital these are usually provided and form part of the standard room charge.
Both government and private hospitals provide nightwear.
Meals are provided by both government and private hospitals and included as part of the standard room rate. If you have a dietary requirement, you should discuss this with hospital staff at the time you are admitted or shortly afterwards. You will normally get 3 meals each day (breakfast, lunch and dinner) but menus and mealtimes may vary according to your medical condition and whether you are in a government or private hospital.
There are usually between 8 and 20 beds on each hospital ward. There are additional service fees if you want a single or private room. There are few private rooms in government hospitals. A laundry service for personal items of clothing is not normally provided, so make sure you have enough clothing.
Different wards often have different visiting times and regulations. If family members or friends wish to visit you in hospital, they should arrange this with the hospital directly. The embassy may be able to help if you have language or other difficulties.
Not all staff in a government hospital will speak English. Whilst most doctors will be able to communicate with you in English, it is unlikely that nursing and other staff speak English. If the government hospital does not provide you with someone to help translate, you can contact the Tourist Assistance Centre via the Tourist Police on 1155 and ask for assistance.
The Medical Council of Thailand, and other healthcare bodies, have a Declaration of Patients’ Rights and Responsibilities. Most hospitals in Thailand publish these declarations online.
Guardianship
Thailand Courts have the authority to appoint a legal guardian for people who are no longer able to take care of themselves. Guardians are also appointed for minors (under eighteen) in cases where the parents are no longer able to exercise parental authority.
A guardian can make legal decisions for the ward. This includes making all medical decisions related to the ward, managing the ward’s property, ensuring all bills are paid on behalf of the ward and determining where the ward lives.
Under Thai law a guardian is normally a family member. Filing for guardianship has two stages: the first includes providing sufficient proof that the ward is incapacitated and cannot adequately take care of themselves and the second stage the actual appointment of the guardian by the Court.
The court-appointed guardian must regularly provide reports to the Court, and their guardianship status may be revoked by the court if they do not take appropriate care of the ward under Thai law.
If you have any concerns about guardianship, you should seek legal advice. We have a list of English speaking lawyers in Thailand.
Paying for treatment
Thailand and the UK do not have reciprocal healthcare agreements. You cannot use a UK-issued Global Health Insurance Card (GHIC) in Thailand.
The British embassy cannot pay your medical bills.
Both Government and Private hospitals charge for their services. You may have to pay your bill before you can be discharged. If you do not have insurance, you are likely to receive regular invoices, sometimes daily, with a breakdown of costs. In some hospitals you may be expected to pay daily if you have no insurance.
Medical costs in Thailand can vary significantly and are dependent on whether you use government or private medical facilities and your health condition.
Government facilities normally cost less than private ones but if you are a tourist or on a short-term visa, you may be charged higher fees compared to Thai and foreign nationals who reside in Thailand.
Many private hospitals offer “medical tourism” to people from around the world. This category of hospital tends to be in the higher price range, but still, as a rule, considerably less expensive than European / Western countries.
Most government hospitals also cater for foreign nationals but you may face a language barrier. These facilities tend to be cheaper for outpatient care, but inpatient medical costs can still be high for a foreign national without health / travel insurance.
You should always take out appropriate travel insurance before visiting Thailand, or if you live here.
Read more about using your EHIC/GHIC abroad.
Before you leave hospital
When you are discharged, you are likely to be given a medical certificate outlining your diagnosis, along with a copy of your hospital bill and any medication prescribed.
Check with your airline if you need a Fit to Fly Certificate. If you do, you must request the treating doctor to provide one. They may not automatically give this to you.
Full medical report
Full medical reports are not always readily available in Thailand. Most hospitals do not have a computerised records system, including some of the international ones. Handwritten notes are the norm and in government hospitals, they are sometimes written in Thai.
You, a relative or friend should request a medical report directly from the hospital before you are discharged.
Whilst the embassy can help liaise with a hospital to request your medical reports, these may not be provided due to privacy and data protection regulations.
Making a complaint
If you are not happy with the care you have received, you should make a complaint in the first instance directly with the hospital, usually to their international liaison officer.
The Royal Thai Government has a 24-hour helpline, call 1111 from within Thailand. The helpline can receive complaints for non-emergency matters and is staffed by representatives from all 20 ministries. Complaints received will be coordinated through the helpline to related government agencies, state enterprises, and non-governmental organisations.
For more serious complaints, you should seek legal advice from an English-speaking lawyer in Thailand.
The Medical Council of Thailand, and other healthcare bodies, have a Declaration of Patients’ Rights and Responsibilities. Most hospitals in Thailand publish these declarations online.
Medical repatriation
Repatriation under medical supervision is possible in many cases but can be costly and take a long time to organise. This is normally done through a medical repatriation company and costs are normally covered by travel insurance or personal funds.
If you have travel insurance, you should contact your insurance company as soon as you are hospitalised. This will give them time to check whether your policy covers your condition and get your permission to access your medical records through your GP. Once they have validated your policy, they will liaise with your treating doctor to agree the best way for you to travel home. It may be some time before you are well enough to travel, and communication between hospital staff and the insurance company representatives is vital to assess and plan your repatriation.
If you do not have travel insurance and you wish to be medically repatriated, you (or your next-of-kin) may wish to consider paying for repatriation yourself. The British embassy cannot help with the cost of repatriation, and we recommend you contact a few medical repatriation companies to obtain an estimate of the cost.
View a list of medical repatriation companies in the UK. We also provide a list of English speaking medical repatriation (medivac) companies based in Thailand.
Care homes
There are many private care home facilities throughout Thailand that specialise in providing care to elderly or longer-term patients. The majority can be found in the larger cities such as Bangkok and the provincial capitals. They can help with daily basic needs and liaise with medical professionals. Most major hospitals have developed strong relations with local care homes in their area, so the referral process is usually very straightforward. Most care homes in the major cities will have English-speaking staff.
See our list of care homes for British nationals in Thailand for further information on the facilities available.
List of doctors and medical facilities in Thailand
Bangkok
| Name of medical facility | Telephone | Address | English speaking staff | Main specialisation | Public/Private facility | Accreditation | |
|---|---|---|---|---|---|---|---|
| BNH Hospital | bnhinfo@bnh.co.th | +66 (0)2-022-0700 | 9/1, Convent Road, Silom, Bangkok 10500 | Yes | All specialisations | Private | |
| Kluaynamthai Hospital | worrawut@knthealth.com | +66(0)27692000 | 80 Soi Sangchanrubia Rama 4 Road Prakanong Bangkok 10110 | Yes | Anaesthesia; Emergency medicine; General medicine; Mental health; Obstetrics and gynaecology; Ophthalmology | Private | JCI, HA |
| MedConsult International Clinic | info@medconsultasia.com | +66(0)20187855 | Floor 3, Building 2, The Racquet Club, Sukhumvit 49/9, Bangkok, 10110 | Yes | General medicine; General Practitioner; Mental Health; Paediatrics and child health; Other - see website | Private | |
| Samitivej Sukhumvit Hospital | svnhcontact@samitivej.co.th | +662 022 2222 | 133 Sukhumvit 49, Klongtan Nuea, Wattana, Bangkok 10110 | Yes | All specialisations | Private | |
| Sikarin Hospital | zawminoo@sikarin.com | +66(0)866181770 | 976 Lasalle Road, Bangna Tai, Bangna, Bangkok 10260 | Yes | All specialisations | Private | HA ( Hospital Accreditation ), JCI |
| Somdet Chaopraya Institute of Psychiatry | somdet_chaopraya@mail.somdet.go.th | +66(0)2 442 2500 | 112 Somdet Chaopraya Road, Klong San, Bangkok 10600 | Some | Mental Health, Psychiatry | Public | Hospital Accreditation of Thailand |
Chiang Mai
| Name of medical facility | Telephone | Address | English speaking staff | Main specialisation | Public/Private facility | Accreditation | |
|---|---|---|---|---|---|---|---|
| Boston Medical Clinic Chiang Mai | info@bostonhealthcm.com | +66 052 082 888 | Tawangtan 88/25 Saraphi District, Chiang Mai 50140 | Yes | Emergency medicine; General medicine; General practitioner; Obstetrics and gynaecology; Paediatrics and child health; Public health; Other - see website | Private | Ministry of Public Health |
| CM Mediclinic | info@cmmediclinic.com | +66(0)805362362 | 155/28 Moo 2, Jed Yod-Yu Yen Soi 10, T Chang Phueak, A Mueang, Chiang Mai, 50300 | Yes | General medicine; General practitioner; Mental health; Other - see website | Private | Public Health Thailand |
|---|
Chon Buri
| Name of medical facility | Telephone | Address | English speaking staff | Main specialisation | Public/Private facility | Accreditation | |
|---|---|---|---|---|---|---|---|
| Bangkok Hospital Pattaya | inquiry@bph.co.th | +66 (0)38259999 | 301 Moo.6, Sukhumvit road, Naklua, Banglamung, Chonburi, 20150 | Yes | All specialisations | Private | Joint Commission International, International Consortium for Health Outcomes Measurement (Tier 1 for Coronary Artery Disease and Stroke), Clinical Care Program Certification (Acute Coronary Syndrome) |
| Jomtien Hospital | info@jomtienhospital.com | +66 (0)33125999 | 234/1 Moo.11, Nongprue, Banglamung, Chonburi, 20150 | Yes | Anaesthesia; Emergency medicine; General medicine; General practicioner; Obstestrics and gynaecology; Paediatrics and child health; Surgery; Other - see website | Private | Thailand Hospital Accreditation Level 2 |
|---|---|---|---|---|---|---|---|
| Samitivej Sriracha Hospital (SSH) | sshinternational@samitivej.co.th | +66 (0) 38 320 300 | 8 Soi Laemket, Jermjompol Road, Sriracha, Chonburi 20110 | Yes | Anaesthesia; Emergency medicine; General medicine; General practitioner; Mental health; Obstetrics and gynaecology; Ophthalmology; Paediatrics and child health; Psychiatry; Public health; Radiology; Surgery; Other - see website | Private | Joint Commission International (JCI) Joint Commission on Accreditation of Healthcare Organization (JCAHO) and International Standardization Organization (ISO) |
Nakhon Sawan
| Name of medical facility | Telephone | Address | English speaking staff | Main specialisation | Public/Private facility | Accreditation | |
|---|---|---|---|---|---|---|---|
| Srisawan Hospital Nakhonsawan | hospital@srisawan.com | +66(0)56221222 | 33/64 Dowadeung Road, Muang, Nakhonsawan | Yes | All specialisations | Private | Joint Commission International |
Nonthaburi
| Name of medical facility | Telephone | Address | English speaking staff | Main specialisation | Public/Private facility | Accreditation | |
|---|---|---|---|---|---|---|---|
| World Medical Hospital | imsc-center@wmchospital.com | +66(0)28369999 | 44 Moo 4, Chaengwattana Rd., Pakkred, Nonthaburi 11120 | Yes | Anaesthesia; Emergency medicine; General medicine; General practitioner; Obstetrics and gynaecology; Ophthalmology; Paediatrics and child health; Pathology; Psychiatry; Radiology; Surgery; Other - see website | Private |
Pathum Thani
| Name of medical facility | Telephone | Address | English speaking staff | Main specialisation | Public/Private facility | Accreditation | |
|---|---|---|---|---|---|---|---|
| Thonburi Burana Hospital | thonburiburana@thonburiwellbeing.com | +66 (0) 2078 5777 | 89 Moo 3, Khlong 1, Khlong Luang, Pathum Thani 12120 | Some | General medicine; Other - see website | Private | Ministry of Public Health - Thailand |
Phitsanulok
| Name of medical facility | Telephone | Address | English speaking staff | Main specialisation | Public/Private facility | Accreditation | |
|---|---|---|---|---|---|---|---|
| Pitsanuvej Hospital | Pitsanuvejcare@psv.co.th | +66(0)979234343 | 211 Khunpirentoratep Road, Muang, Phitsanulok 65000 | Yes | All specialisations | Private |
Prachuap Khiri Khan
| Name of medical facility | Telephone | Address | English speaking staff | Main specialisation | Public/Private facility | Accreditation | |
|---|---|---|---|---|---|---|---|
| Be Well Medical center | info@bewell.co.th | +66 (0)2 111 6644 | Banyan Resort & Residences, 69/317 Petchkasem Road, Nong Kae, Hua Hin District, Prachuap Khiri Khan 77110 | Yes | Emergency medicine; General medicine; General practitioner; Mental health; Other - see website | Private |
Samut Prakan
| Name of medical facility | Telephone | Address | English speaking staff | Main specialisation | Public/Private facility | Accreditation | |
|---|---|---|---|---|---|---|---|
| Chularat3 International Hospital | imcch3@chularat.com | +66(0)20332900 | 88/8 Moo 11 Theparak Rd., 14.5 Km. Bangpla, Bangplee, Samutprakan 10540 | Some | All specialisations; Anaesthesia; Emergency medicine; General medicine; General practitioner; Obstetrics and gynaecology; Ophthalmology; Paediatrics and child health; Pathology; Radiology; Surgery; Other - see website | Private |
Trat
| Name of medical facility | Telephone | Address | English speaking staff | Main specialisation | Public/Private facility | Accreditation | |
|---|---|---|---|---|---|---|---|
| Bangkok Hospital Trat | bthinter@bth.co.th | +66(0)39552777, +66(0)39612000, +66(0)39552555 | 376 Moo.2, Sukhumvit Rd., Wangkrajar Sub District, Muang, Trat 23000 | Some | All specialisations; Anaesthesia; Emergency medicine; General medicine; General practitioner; Mental health; Obstetrics and gynaecology; Ophthalmology; Paediatrics and child health; Pathology; Psychiatry; Public health; Radiology; Surgery; Other - see website | Private |
List of medical repatriation (medivac) companies in Thailand
| Name | Telephone | Address | Regions served | English speaking staff | Services available | International repatriation | |
|---|---|---|---|---|---|---|---|
| Asia Air Ambulance Co., Ltd. | operations@asiaairambulance.com | +66 (0) 898969000 | Asia Air Ambulance, Ratchadaphisek Road, Jatujak, Bangkok, Thailand 10900 | Asia-Pacific, Europe, Unitate States | Yes | Domestic transfer and Airline liaison | Hospital referral at destination country and Medical escort |
| BDMS Medevac Bangkok Hospital Headquarter | medevac@bdms.co.th | +66 (0) 22264565 | 2 Soi Soonvijai 7, New Petchburi Rd., Huaykwang, Bangkok, Thailand 10310 | All regions | Yes | Domestic transfer and Airline liaison | Hospital referral at destination country and Medical escort |
| Bumrungrad International Hospital | medicaltransport@bumrungrad.com | +66 (0) 20113333 | 33 Sukhumvit Soi 3, Wattana, Bangkok, Thailand 10110 | All regions | Yes | Domestic transfer and Airline liaison | Hospital referral at destination country and Medical escort |
| International SOS Services (Thailand) Ltd | Bangkok@internationalsos.com | +66 (0) 22057777 | 93/1 GPF Wittayu Towers, Tower B, 14th Floor, Bangkok, Thailand 10330 | All regions | Yes | Domestic transfer and Airline liaison | Hospital referral at destination country and Medical escort |
| Medical Air Service | info@medical-air-service.com | +66 (0) 23283012 | 4/4a Bloomsbury Square, London, WC1A 2RP, Greater London, United Kingdom | All regions | Yes | Domestic transfer and Airline liaison | Hospital referral at destination country and Medical escort |
| Samitivej Medical Transport Center | svhamt@samitivej.co.th | +66 (0) 851086644 | Samitivej Sukhumvit Hospital, 133 Sukhumvit 49, Klongtan Nua, Vadhana, Bangkok, Thailand 10110 | Europe, North America, South East Asia, UK | Yes | Domestic transfer and Airline liaison | Hospital referral at destination country and Medical escort |
List of mental health facilities in Thailand
Bangkok
| Name of medical facility | Telephone | Address | English speaking staff | Main specialisation | Public/Private facility | Accreditation | |
|---|---|---|---|---|---|---|---|
| Bangkok Mental Health & Rehab (BMRC) | info@bangkokhospital.com | +66 2 310 3751 - 2 | 2 Soi Soonvijai 7, New Petchburi Road., Huaykwang, Bangkok 10310 Thailand | Yes | Mental Health, Psychiatry | Private | Joint Commission International |
| BNH Hospital | bnhinfo@bnh.co.th | +66 2 022 0700 | 9/1, Convent Road, Silom Bangkok 10500 | Yes | All specialisation | Private | Joint Commission International, Hospital Accreditation of Thailand |
| Galya Rajanagarindra Institute | galyains@dmh.mail.go.th | +66 2 441 6100 | 23 Phutthamonthon Sai 4 Road, Thawi Watthana, Bangkok 10170 | Some | Anaesthesia, Mental Health, Psychiatry | Public | Certificate of Registration ISO 9001:2015 |
| Manarom Hospital | contact@manarom.com | +66 2 725 9595 | 9 Sukhumvit 70/3 Bang Na Tai, Bang Na, Bangkok 10260 | Some | Mental Health, Psychiatry | Private | |
| Samitivej Srinakarin Hospital | info@samitivej.co.th | +66 2 022 2222 | 488 Srinakarin Road, Suanluang, Bangkok 10250 | Yes | General with Psychiatry specialisation | Private | Hospital Accreditation of Thailand |
| Samitivej Sukhumvit Hospital | info@samitivej.co.th | +66 2 022 2222 | 133 Sukhumvit 49, Klongtan Nua, Vadhana, Bangkok 10110 | Yes | General with Psychiatry specialisation | Private | Hospital Accreditation of Thailand |
Chiang Mai
| Name of medical facility | Telephone | Address | English speaking staff | Main specialisation | Public/Private facility | Accreditation | |
|---|---|---|---|---|---|---|---|
| Suanprung Psychiatric Hospital | suanprung@suanprung.go.th | +66 53 908521 - 2 | 131 Changlo Road, Haiya, Muang, Chiangmai, 50100 | Some | Psychiatry | Public | Department of Mental Health Accreditation |
Chon Buri
| Name of medical facility | Telephone | Address | English speaking staff | Main specialisation | Public/Private facility | Accreditation | |
|---|---|---|---|---|---|---|---|
| Bangkok Hospital Pattaya | inquiry@bph.co.th | +66 38 259 999 | 301 Moo 6 Sukhumvit Road, Km. 143, Banglamung, Chonburi, 20150 | Yes | All specialisation | Private | The Healthcare Accreditation Institute |
Khon Kaen
| Name of medical facility | Telephone | Address | English speaking staff | Main specialisation | Public/Private facility | Accreditation | |
|---|---|---|---|---|---|---|---|
| KhonKaen Rajanagarindra Psychiatric Hospital | itmail@mail.jvkk.go.th | +66 43 209 999 | 169 Chata Phadung Road, Nai Mueang, Mueang Khon Kaen, Khon Kaen 40000 | Some | Mental Health | Public | ISO 9001:2015, Hospital Accreditation |
Pathum Thani
| Name of medical facility | Telephone | Address | English speaking staff | Main specialisation | Public/Private facility | Accreditation | |
|---|---|---|---|---|---|---|---|
| Horizon Rehab Center | admissions@horizonrehabcenter.com | (+66)02-853-9922 | 89 Moo 3, Khlong 1, Khlong Luang, Pathum Thani 12120 | Yes | Mental health, Psychiatry, Other - see website | Private | Ministry of Public Health - Thailand |
Prachuap Khiri Khan
| Name of medical facility | Telephone | Address | English speaking staff | Main specialisation | Public/Private facility | Accreditation | |
|---|---|---|---|---|---|---|---|
| Be Well Medical center | info@bewell.co.th | +66 2 111 6644 | Banyan Resort & Residences, 69/317 Petchkasem Road, Nong Kae, Hua Hin District, Prachuap Khiri Khan 77110 | Yes | Mental Health, Other - see website | Private |
Surat Thani
| Name of medical facility | Telephone | Address | English speaking staff | Main specialisation | Public/Private facility | Accreditation | |
|---|---|---|---|---|---|---|---|
| Suansaranrom Hospital | saranrom@dmh.mail.go.th | +66 77 916 500 | 298 Tharathibodhi Road, Tha Kham, Phunphin, Surat Thani 84130 | Some | Emergency Medicine, Mental Health, Pathology, Psychiatry, Public Health, Radiology | Public | Hospital and Health Service Standard from the Healthcare Accreditation Institute |
Udon Thani
| Name of medical facility | Telephone | Address | English speaking staff | Main specialisation | Public/Private facility | Accreditation | |
|---|---|---|---|---|---|---|---|
| Bangkok Hospital Udon Thani | budinfo@bgh.co.th | +66 42 188 999 | 111 Thongyai Road, Makrkaeng, Mueang, Udonthani 41000 | Yes | General with Psychiatry specialisation | Private | Hospital Accreditation, CAMTS for ER Dept, ISO for laboratory, License and certificate for Hemodialysis Dept. |
Mental health support from other agencies and organisations
You will be charged international rates if you call the UK numbers listed below, starting +44. UK telephone numbers prefixed with (0)800 and (0)30 are not free or at reduced rates when calling from abroad.
| Organisation | Role | Contact |
|---|---|---|
| Samaritans Thailand | Hotline service for confidential support for people experiencing feelings of distress or despair. | Telephone: +66 (0)2 113 6789 Press 2 for English |
| Anxiety UK | Provide support to those diagnosed with an anxiety disorder. | Online Telephone: +44 (0)3444 775 774, Text: +44 (0)7537 416905 |
| Bipolar UK | Provide support to those diagnosed with a bipolar disorder. | Online |
| CALM | Campaign Against Living Miserably - A charity providing a mental health helpline and webchat. | Webchat, Telephone: +44 (0)800 58 58 58 |
| Intervoice | International network of groups supporting those who hear voices and experience other hallucinations or delusions. | International network contact details |
| Men’s Health Forum | 24/7 stress support for men | Email, Online forum, Telephone: +44 (0)330 097 0654 |
| MIND | Provide information about mental health problems. Website includes useful information on many topics such as diagnoses, treatments, law. | Online and by email, Telephone: +44 (0)300 123 339 |
| NHS: A to Z list of mental charities | General information on mental health problems and a list of mental health agencies operating in the UK. | Use NHS 111 online |
| Samaritans UK | Hotline service for confidential support for people experiencing feelings of distress or despair. | Online and by email, Telephone from within the UK: 116 123 (free 24-hour helpline) |
| SANE | Emotional support, information and guidance for people affected by mental illness, their families and carers. | Online and by email, Telephone: +44 (0)7984 967 708 |
| World Health Organization (Mental Health) | Contains profiles detailing mental health provision in individual countries. | |
| Youngminds | Information on child and adolescent mental health. Services for parents and professionals. | For parents’, Email, Telephone and Webchat. For a young person: link to range of options |
List of care homes for British people in Thailand
Care homes listed on this page have informed us that they meet all quality standards of the Care Quality Commission in the UK.
List of care home placement facilitators
| Name | Address/location | Telephone | |
|---|---|---|---|
| Siam Elderly Care | AMAR Offices, Bio House Tower, 3rd Floor, 55 Soi Phrompong, Sukhumvit 39, Klongtan Nua, Wattana, Bangkok - 10110 | +66 (0) 2 258 5946 / Mob: +66 (0) 98 564 2961 | info@siamelderlycare.com |
List of care homes in Thailand
Bangkok
| Name | Location | Telephone | |
|---|---|---|---|
| AEC Healthy Center and Nursing Home : AEC H&N | Wang Thonglang | 061-707-1555 / 090-004-6331 | aecnursinghome.th@gmail.com / rungnapami@hotmail.com |
| Baan Thongthip Nursing Home | Jaransanitwong | 0890196535 / 0945593451(Oey) | oey.1785@gmail.com |
| Golden Years Hospital | Sutthisarn | 026930733 (Thai), 0917418383 (Eng) | gystaff@gmail.com |
| Navasri Nursing Home | Wang Thonglang | +66863063018 | oranunu@gmail.com / Jumsasiwan@gmail.com |
| The Nest Nursing Home | Punna withi | +66984466127 | nestnursing@gmail.com / thenestnursinghome@gmail.com |
Buriram
| Name | Location | Telephone | |
|---|---|---|---|
| Lanee’s Residenz | Na Phaeng a Na Pho | +66 86 256 26 27 E16 | hj@lanee.ch |
Chiang Mai
| Name | Location | Telephone | |
|---|---|---|---|
| Baan Mee Suk Nursing Home | Amphur Sansai | 080 591 1777 / 081 603 0555 | contact@baanmeesuk-nursinghome.com |
| Ban Sabai Senior Care Resort | Mueang Chiang Mai District | +66-827-628-310 | village.reservation@gmail.com |
| Caremaker Ville | San Sai District | +66-979-992-589 | support@caremakerville.co |
| Care Resort Chiang Mai | Mae Rim-Samoeng | 66(0) 53044097 | enquiries@careresortchiangmai.com |
| Helping Hands Nursing Home | San Kamphaeng | +66-830089338 | admin@thaihelpinghands.com |
| McKean Senior Center (Dok Kaew Center) | Pa Daet | +66 53 124263 | mckean.office@gmail.com |
| Vivobene | Doi Saket | +66 53-496-000 | enquiry@vivobene.co.th |
| Vivo Care Residence | San Sai district | +66 65 462 88 40 | office@vivocare.org |
Chonburi
| Name | Location | Telephone | |
|---|---|---|---|
| Homerly International Senior Living | Bang Lamung | +66-661-522-288 | support@homerlyseniorliving.com |
| Namthip Nursing Home | Bang Lamung | 0819401948 | namthipnursinghome@gmail.com |
| Nursing Home HCS | Nong Prue | 0823553865 | info@nursinghome-hcs.com / nursinghome.hcs@gmail.com |
| Respite Care (Integrated care for elderly and patient) at Jomtien Hospital | South Pattaya (Pattaya Tai) Banglamung | +66 (0)9-2247-2910, +66 (0)33-125-999 | info@jomtienhospital.com |
| Yudee Nursing Home / Central Park 5 | Nongplalai | 0836414146 | thanistams@icloud.com |
Khon Kaen
| Name | Location | Telephone | |
|---|---|---|---|
| KhonKaen Elderly Carehome | Muang | 0956560242 | Line ID: Tk_tonka (no email) |
| KhonKaen Elderly Nursing Home | Muang | 086 390 9711 | Prpraetima@gmail.com |
| Smilecare Nursing Home | Muang | 086 518 6434 | Line ID: Baikaow25 (no email) |
Nakhon Pathom
| Name | Location | Telephone | |
|---|---|---|---|
| Baan Sangtawan (Baan Rom Yen) | Sam Phran | 090-992-5753 | bstwgroup@gmail.com / Prefer on LINE |
Nakhon Ratchasima
| Name | Location | Telephone | |
|---|---|---|---|
| Home for the aged Ratchasima บ้านผู้สูงอายุราชสีมา คามิลเลียนโคราช | Korat | +66 44 957 260 | officercamilliankorat@gmail.com |
Nonthaburi
| Name | Location | Telephone | |
|---|---|---|---|
| Livingwell Homecare | Tiwanon | 084-385-2726 | pol_chu@hotmail.com |
Pathum Thani
| Name | Location | Telephone | |
|---|---|---|---|
| Nymph Care Home | Muang | 095-224-8115 / 085-269-4696 | info@thenymphcarehome.com |
Phuket
| Name | Location | Telephone | |
|---|---|---|---|
| Carewell Service Co.Ltd. | Rawai, Phuket | +66 82 807 3753 | info@carewell-service.com |
| Phuket Care | Thalang | +66-7660-4548 | phuketcare@gmail.com |
Prachuap Khiri Khan
| Name | Location | Telephone | |
|---|---|---|---|
| Sunshine International | Hua Hin | +66 32 805558 or +66 63 889 7775 | offices@sunshine-residences.com |
Surat Thani
| Name | Location | Telephone | |
|---|---|---|---|
| Koh Samui Retirement Village | Bophut, Koh Samui | +66 (0) 857 959 393 | info@kohsamuiretirementvillage.com |
| PP Nursing Home Koh Samui | Bophut, Koh Samui | 089-725-4223 | ppcareservice@gmail.com |
Disclaimer
This information has been prepared by UK Government officials who are not legally or medically trained. It should therefore never be used as a substitute for professional medical or legal advice. It is intended to help British nationals overseas make their own informed decisions. Neither the UK Government nor any official of the embassy accept liability for any loss or damage which you might suffer as a result of relying on the information supplied.
Feedback
If you use any of the organisations in our lists, we would like to hear from you. While there is no obligation on your part to provide feedback, any information you can give us is helpful.
Please send your feedback or complaint to the embassy using our online feedback form or by post.
British Embassy Bangkok
Consular Section
AIA Sathorn Tower, Floor 12A
11/1 South Sathorn Road, Sathorn
Bangkok 10120
Thailand
Updates to this page
Published 26 October 2023Last updated 12 November 2024 + show all updates
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Information about financial compensation scheme for foreign tourists has been removed as it is no longer available.
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New hospital added to medical facilities list
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Added a new section 'Financial compensation scheme for foreign tourists'.
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Added Boston Medical Clinic Chiang Mai as a provider to the List of doctors and medical facilities in Thailand section
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Added links to information from the Royal Thai Embassy in London about bringing medication in to Thailand.
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First published.