Guidance

Help to Buy: developer portal cookie notice

How Target Servicing Limited use cookies that are placed on the developer portal of the 'My First Homes' website.

Applies to England

About this notice

This notice explains how Target Servicing Limited, the equity loan administrator acting on behalf of Homes England, uses cookies that are placed on the Developers Portal on the My First Home website. The notice explains how they collect, use and share information captured by cookies. This notice also explains the rights you have with regards to the data captured.

This notice applies to the processing of data using cookies that are contained within the website. Please refer to the Help to Buy: Equity Loan Privacy Notice for further information on how Homes England processes personal data for other purposes.

Who we are

Homes England is the trading name adopted by the Homes and Communities Agency, our legal entity.

We are the data controller of the personal data processed. This means that we are responsible for deciding how we collect, use and store your personal data.

How we use cookies

Target Servicing Limited provides the My First Homes website as a Data Processor on behalf of Homes England as the Data Controller.

Target Servicing Limited use cookies to understand how users interact with the site and to assist with the functionality of the site. The cookies used do not identify you directly, but do collect information surrounding IP addresses which are an identifier and so this is classed as personal data.

The content below outlines the cookies that are placed on the site.

‘Strictly necessary’ cookies

These cookies help make a website usable by enabling basic functions like page navigation. The website cannot function properly without these cookies. These cannot be declined.

Name of cookie: PHPSESSID

Provider: www.myfirsthome.org.uk

Purpose: This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.

Expiry: The end of your browsing session


Name of cookie: ARRAffinity and ARRAffinitySameSite

Provider: www.myfirsthome.org.uk

Purpose: These cookies are set by websites that run on the Windows Azure cloud platform. They are used to affinitize a client to an instance of an Azure Web App.

Expiry: The end of your browsing session


The ‘My First Home’ site is provided by a third party, BEP Systems. BEP Systems will have access to the data collected via the cookies placed on the site to manage the ongoing maintenance and improvements for this site.

Contact our Data Protection Officer

You can contact Homes England’s Data Protection Officer by these methods:

Post: For the attention of the Data Protection Officer, Homes England, Windsor House, 50 Victoria Street, London, SW1H 0TL

Email: DPO@homesengland.gov.uk

Phone: 0300 1234 500

Complaints

If you are unhappy with any aspect of this cookie notice, or how your personal data is being processed, please contact our the Data Protection Officer.

If you are still not happy, you have the right to lodge a complaint with the Information Commissioner’s Office:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Phone: 0303 123 1113

Email: casework@ico.org.uk

Website: https://ico.org.uk/global/contact-us/

Updates to this page

Published 2 September 2021

Sign up for emails or print this page