Worldwide

Creating and editing world location news, worldwide organisation and help and services navigation pages.

World location news pages

There are 2 types of world location news pages created for:

  • worldwide locations, such as ‘[Country] and the UK’
  • international delegations, such as ‘UK and [delegation name]’

The 2 types of pages are very similar and are updated in the same way.

You cannot add new world locations news pages but you can edit them. If you need to add a new world location news page contact the Government Digital Service (GDS).

You’ll find ‘World location news’ under the ‘More’ tab on the dashboard.

Click ‘View’ for each location to:

  • edit content
  • add translations
  • feature documents on the location page

Any changes you make to the location news page will appear instantly on the live site.

Update ‘Our mission’

  1. Select the ‘Details’ tab.
  2. Click ‘Edit’.
  3. Edit the text in the ‘Mission statement’ field. 
  4. Click ‘Preview’ at the top of the ‘Mission statement’ field to check the text is correctly formatted and in style.
  5. When you’ve finished, click ‘Save’.

Changes will appear instantly on the live site.

You can add up to 5 featured links to appear in a prominent position at the top of a world location news page. Select top tasks based on evidence of use.

  1. Select the ‘Details’ tab.
  2. Click ‘Edit’.
  3. Scroll down to the ‘Featured links’ section.
  4. If you want to delete a link click ‘Delete’.
  5. If you want to create a new link, scroll to the bottom of the list of links and click ‘Add another featured link’. Complete the ‘Title’ and ‘URL’ fields.
  6. When you’ve finished, click ‘Save’.

Changes will appear instantly on the live site.

You cannot translate the featured links.

Create a translation of the world location news page

  1. Select the ‘Translations’ tab.
  2. Select a language from the drop down list.
  3. Click ‘Create new translation’.
  4. Translate the language translation name, page title and mission statement from the English version.
  5. Click ‘Save’.

Changes will appear instantly on the live site.

You can feature up to 5 documents, such as news articles, on your world location news page. They will appear in the second section of the page under ‘Featured’ with an image, title, link and document summary.

  1. Select the ‘Features (English)’ or ‘Features [Other language]’ tab if you have a translation.
  2. You can only feature a maximum of 5 documents. On the ‘Currently featured’ tab click ‘Unfeature’ next to any document you want to remove.
  3. Select the ‘Documents’ tab (or ‘Topical events’ tab for a topical event).
  4. You’ll see a list of published documents about this location called ‘Everyone’s published documents about [country name]’. Click the ‘Feature’ button next to the document you want to feature.
  5. If the document you want to feature is not in the list, use the search filter to the left of the list.
  6. Select a 960 pixels wide and 640 pixels high image to be shown on your organisation page with this feature. Add an image description (alt text).
  7. Click ‘Save’.
  8. You can select the top 5 items you want to appear and reorder by clicking on ‘Reorder documents’.

Changes will appear instantly on the live site.

You can feature government content which is not directly on GOV.UK. These include URLs on the gov.uk domain, such as government blogs or campaign pages, and NHS websites.

  1. Select the ‘Features (English)’ or ‘Features [Other language]’ tab if you have a translation.
  2. Select the ‘Non-GOV.UK government links’.
  3. Click ‘Create new link’.
  4. Complete the required fields including your gov.uk domain URL.
  5. Click ‘Save’.
  6. Click ‘Feature’ next to the link you want to feature.
  7. Select a 960 pixels wide and 640 pixels high image to be shown on your organisation page with this feature. Click ‘Choose file’ to upload the image. Add an image description (alt text).
  8. Click ‘Save’.

You may need to edit or reorder your featured items in the ‘Currently featured’ tab for your new government link to show on the live site.

World news story

Use the ‘World news story’ content type for local news relating to a worldwide organisation such as an embassy, high commission or consulate.

Do not duplicate news published by another department. You can feature news articles from any department on your world location page.

There are different options for creating a world news story. You can publish it in:

  • English only
  • English and a foreign language
  • a foreign language only

You can feature English and foreign language stories on world location news pages. English news stories also automatically appear on a world location news page under ‘Latest’ and ‘Documents’. 

Create a world news story

  1. Select the ‘New document’ tab from the dashboard.
  2. Click ‘News article’ and then ‘Next’.
  3. Select ‘World news story’ from the list of news article types.
  4. If you only want to create the news article in a foreign language, tick the box next to ‘Create a foreign language only news article’ and choose the document language from the list.
  5. Complete all the required fields including at least one ‘Worldwide organisation’ and one ‘World location’.
  6. Click ‘Save’ to add attachments and images.
  7. Click the ‘Images’ tab to add a lead image which is 960 pixels wide and 640 pixels high. Choose your file and click ‘Upload’. Add an image description (alt text). If you do not upload an image, the default image for your organisation will be used. 
  8. If you want to add an attachment, click on the ‘Attachments’ tab and then ‘Upload new file attachment’. Give it a title and choose and upload it. Tick the box to say if your document is accessible. Click ’Save’. Copy and paste the markdown for the attachment to add it to the body text. 
  9. Click back to the ‘Document’ tab.
  10. Click ‘Save and go to document summary’ to save image and attachment changes and add any translations.
  11. To add a translation, click ‘Add translation’ before selecting the language from the drop down and then adding your translated text. Click ‘Save’.
  12. Click ‘Preview on website’ to check the page.
  13. When you’re happy the page is ready to publish, click ‘Submit for 2nd eyes’ so another editor can review the page and publish.

Worldwide organisation

Worldwide organisation pages are for information about help and services users can access abroad through UK government organisations. They also present the public face of the organisation and its work.

You usually only need to make changes to existing worldwide organisations. Do not create a new worldwide organisation page unless you have permission from your managing editor or GOV.UK department lead. 

Find ‘Worldwide organisations’ under the ‘More’ tab on the dashboard.

Click ‘View’ for each organisation to:

  • edit content
  • add translations
  • update or add office information
  • update or add corporate information pages
  • update or add social media accounts

Make changes to a world organisation page

  1. Click ‘Create new edition’.
  2. On the ‘Document’ tab, edit the details you want to change. Do not change the page title or logo formatted name.
  3. Add a change note if you’ve made a ‘major change’. 
  4. Then click ‘Save and go to document summary’. 
  5. You can add an attachment by clicking ‘Add attachment’. You can edit attachments by clicking ‘Modify attachments’. Copy and paste the markdown for the attachment to add it to the body text. 
  6. You can add a translation by clicking ‘Add translation’ and selecting the language from the drop down list. You can also edit a translation by clicking ‘Edit’ next to an existing translation. 
  7. Click ‘Submit for 2nd eyes’ so another editor can review the page and publish.

Contact details, office access and opening times

There are 2 ways to give office information on your organisation page.

You can publish address and contact details in the ‘Offices’ tab. These appear under ‘Contact us’ on the organisation page. More detailed contact information will appear on a different page. The link to this page is called ‘Access and opening times’ and will appear directly under the contact block.

You can also publish a corporate information page called ‘Office access and opening times’. You can find and create this page type in the ‘Pages’ tab. A link to this page will appear at the bottom of your worldwide organisation page.

Make changes in the ‘Offices’ tab

Create a new edition of the worldwide organisation and select the ‘Offices’ tab.

To make another office the main office: 

  1. Click ‘Set main office’.
  2. Select the office you want to be the main office from the radio buttons. 
  3. Then click ‘Save’.

To change the order of other offices:

  1. Select ‘Reorder’.
  2. Click ‘Up’ or ‘Down’ to reorder the offices on the page.
  3. Click ‘Save’.

To edit details of an office:

  1. Click ‘Edit’ next to the office you want to update.
  2. Make your edits and click the ‘Save’ button.

To delete office details:

  1. Click ‘Delete’ for the office you want to remove.
  2. Click the ‘Delete’ button.

To make the changes live, go to the ‘Document’ tab to add a change note if you’ve made a ‘major change’. Then click ‘Save and go to document summary’. 

Click ‘Submit for 2nd eyes’ so another editor can review the page and publish.

Add a new office or contact in the ‘Offices’ tab

  1. Click ‘Create new edition’.
  2. Click the ‘Offices’ tab and then on ‘Create new office’.
  3. Complete the required fields.
  4. Select the ‘Yes’ for ‘Homepage feature’ if you want the address to appear on your organisation page.
  5. Click ‘Save’.
  6. If the worldwide organisation page has a translation, you can click on ‘Add translation’ to set one up for the office. Check the language in the drop down is correct and click ‘Next’. Complete the required text fields. Click ‘Save’.
  7. Go to the ‘Document’ tab to add a change note. Then click ‘Save and go to document summary’. 
  8. Click ‘Submit for 2nd eyes’ so another editor can review the page and publish.

The first office you set up will be the main office by default and will be shown first on the page. 

Corporate information pages

You can publish corporate information for your worldwide organisation. You can only publish one of each type of corporate information page for each organisation.

The pages you can add to your organisation page are:

  • About our services
  • Accessible documents policy
  • Complaints procedure
  • Equality and diversity, to show how the organisation meets its equality responsibilities
  • Media enquiries
  • Membership
  • Modern slavery statement
  • Office access and opening times (this page is different from the ‘Offices’ tab)
  • Our energy use, links to the organisation’s energy use data (generally central headquarters)
  • Our governance, describes the boards and committees that run the organisation
  • Petitions and campaigns
  • Personal information charter, for standards followed by organisations when asking for information
  • Procurement offers information for potential suppliers
  • Publication scheme lists the information the organisation routinely makes available
  • Research at [worldwide organisation] lists areas of research and analysis
  • Social media use
  • Statistics at [worldwide organisation] includes a forward look at releases and explains how the organisation compiles stats
  • Welsh language scheme for organisations providing services in Wales
  • Working for [worldwide organisation] provides direct links to job listings and any relevant recruitment or HR policies

Links to these pages appear at the bottom of your organisation page in the ‘Corporate information’ section.

Make changes to corporate information pages in the ‘Pages’ tab

Create a new edition of the worldwide organisation and select the ‘Pages’ tab.

To edit details of a corporate information page:

  1. Click ‘Edit’ next to the page you want to update.
  2. Make your edits and click ‘Save’.

To delete a corporate information page:

  1. Click ‘Delete’ for the office you want to remove.
  2. Click the ‘Delete’ button.

To make the changes live, go to the ‘Document’ tab to add a change note if you’ve made a ‘major change’. Then click ‘Save and go to document summary’. 

Click ‘Submit for 2nd eyes’ so another editor can review the page and publish.

Add a new corporate information page

  1. Click ‘Create new edition’.
  2. Click the ‘Pages’ tab.
  3. Choose the type of page you want to create using the ‘Type’ drop down.
  4. Complete the summary and body text fields.
  5. Click ‘Save’.
  6. If the worldwide organisation page has a translation, you can click on ‘Add translation’ next to the page you want to update. Check the language in the drop down is correct and click ‘Next’. Complete the required text fields. Click ‘Save’.
  7. Go to the ‘Document’ tab to add a change note. Then click on ‘Save and go to document summary’. 
  8. Click ‘Submit for 2nd eyes’ so another editor can review the page and publish.

Social media accounts

You can publish the organisation’s social media accounts on the page. They will be listed under the ‘Follow us’ heading on the organisation page.

Make changes in the ‘Social media account’ tab

Create a new edition of the worldwide organisation and select the ‘Social media accounts’ tab.

To edit a social media account:

  1. Click ‘Edit’ next to the account you want to update. 
  2. Make your changes and click ‘Save’. 

To delete a social media account:

  1. Click ‘Delete’ next to the social media account you want to remove.
  2. Click the ‘Delete’ button.

To make the changes live, go to the ‘Document’ tab to add a change note if you’ve made a ‘major change’. Then click ‘Save and go to document summary’. 

Click ‘Submit for 2nd eyes’ so another editor can review the page and publish.

Add a new social media account

  1. Click ‘Create new edition’.
  2. Select the ‘Social media accounts’ tab.
  3. Click ‘Add new social media account’.
  4. Choose the type of social media from the drop down list under ‘Service’. This will be the default link title.
  5. In the ‘URL’ field add the URL for the social media account.
  6. If you want a different link title, complete the ‘Title’ field.
  7. Click ‘Save’.
  8. If the worldwide organisation page has a translation, the social media account will be added to the translation too. If you want to update the link and title of the account on the translation page, click ‘Edit’ next to the account you want to update. Complete the required text fields. Click ‘Save’.
  9. Go to the ‘Document’ tab to add a change note. Then click ‘Save and go to document summary’. 

Click ‘Submit for 2nd eyes’ so another editor can review the page and publish.

If you need to create a worldwide organisation page

Only create a new worldwide organisation page if you have permission from your managing editor or GOV.UK department lead.

  1. Select ‘New document’ in Whitehall Publisher
  2. Select ‘Worldwide organisation’ from the radio buttons and click ‘Next’.
  3. Complete the title, summary and body text.
  4. Select a world location from the drop down list.
  5. Check that the lead organisation is correct.
  6. In the ‘Logo formatted name’ box write the organisation name as you want it to appear, for example all on one line or split on different lines.
  7. You can also upload and save a default news image for the organisation page. Add an image description (alt text).
  8. Click ‘Save and go to document summary’ to add attachments and any translations.
  9. You can add an attachment by clicking ‘Add attachment’. Give it a title and choose and upload it. Tick the box to say if your document is accessible. Click ’Save’. Copy and paste the markdown for the attachment to add it to the body text. 
  10. To translate the organisation page, click ‘Add translation’. Then select the language from the drop down, complete the required text fields and click ‘Save’.
  11. Click ‘Submit for 2nd eyes’ so another editor can review the page and publish.

Help and services navigation pages

You can tag content that tells users how to complete a task or get help to a navigation page. You can see an example of a navigation page.

There’s a navigation page for each country and territory. 

You can only tag the following Whitehall content types to the navigation if your organisation has access to this feature:

  • document collections
  • worldwide organisation
  • world location news
  • detailed guide
  • publication - guidance
  • publication - form

How to tag content

  1. Find the document you want to tag in Whitehall Publisher.
  2. Click ‘Create new edition’.
  3. Scroll down the document page and click ‘Save and go to document summary’.
  4. In the document summary, click ‘Change tags’ under ‘Topic taxonomy tags’.
  5. Scroll down to the ‘Worldwide’ heading and select ‘Add tags’.
  6. Select the topic that you’d like to tag the content to.
  7. Select ‘Save topic changes’.

Only GDS can tag the following types of content:

  • Mainstream: start page (transaction)
  • Mainstream: guide
  • Mainstream: answer
  • Mainstream: simple smart answer
  • Mainstream: smart answer
  • Travel Advice
  • Specialist: manual
  • Specialist: finder

Contact GDS if you need to: 

  • tag a content type you cannot access
  • tag a page to all worldwide locations
  • edit the section title and subheading or description
  • create a new navigation topic