HM Land Registry portal: make an enquiry by property description
How Business e-services customers can make an enquiry by property description through the portal.
Applies to England and Wales
Start a search
Select ‘Information services’, and select ‘Enquiry by property description’.
- Enter your ‘Customer Reference’, followed by details of the property, eg the house or flat number and postcode.
- Select ‘Next’.
![1](https://assets.publishing.service.gov.uk/government/uploads/system/uploads/image_data/file/45152/ENQUIRY-step1.png)
Results of search
- A property that matches the search details is shown. If more than one title matches the search detail, a list is shown.
- To see the details of the title and be able to view the register, select ‘Register available’.
- If no properties are displayed, select ‘ New enquiry’ to make another enquiry by property description. If no title numbers are shown, the property may be registered, but you’ll need to lodge a search of the index map instead.
- Alternatively, you can access the index map to get title number immediately using our free Mapsearch service.
![2nd step](https://assets.publishing.service.gov.uk/government/uploads/system/uploads/image_data/file/45293/Enquiry-2nd-step.png)
View search details and register view enquiry
Details of the title you selected show the:
- title number
- tenure
- administrative Area
- Price Paid/Value Stated Data (if available)
- To view the register of the title (for a fee), select ‘Start Register View with this title’.
- If you don’t want to view the register, select ‘Back to properties’ to return to ‘Enquiries result: Properties’.
![3](https://assets.publishing.service.gov.uk/government/uploads/system/uploads/image_data/file/45154/ENQUIRY-step3.png)
Logout
When you have completed your tasks, select ‘Logout’ at the top of the screen to exit the system securely.