Guidance

Manage your client's details for VAT

Use this service to manage your client's details for VAT, if you’re a tax agent.

Use this service for clients to:

  • change VAT details
  • print VAT certificates
  • cancel VAT registration
  • print VAT Returns

Online services may be slow during busy times. Check if there are any problems with this service.

Start now

Before you start

You’ll need the Government Gateway user ID and password for your agent services account and information about the business.

If your client’s business details change, you must tell HMRC within 30 days.

When you cannot use this service

There’s a different way to:

Get help

If you need help changing your client’s details, contact the VAT online services helpdesk.

Updates to this page

Published 16 October 2018
Last updated 1 April 2022 + show all updates
  1. Information has been updated to reflect the fact that VAT registered businesses with taxable turnover below the registration threshold will also need to follow the Making Tax Digital rules from 1 April 2022.

  2. You can use this service to print VAT Returns and sign opted out clients up for Making Tax Digital.

  3. The link for the 'start now' button has been updated on both the English and Welsh versions of the guidance.

  4. Use this service to manage your clients details if they have signed up to, or opted out of Making Tax Digital for VAT.

  5. You can use this service to change your client's VAT stagger.

  6. You can use this service to manage your client's VAT details. There's a different way to manage your own business's VAT account.

  7. You cannot use this service to update you client's bank account details for VAT repayments.

  8. You can now use the online service to change your client's VAT registration status, including cancelling their registration.

  9. First published.

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